Greetings From Sutherland!!! Job Criteria : - Ability to navigate multiple systems/tools efficiently to provide basic troubleshooting workarounds to merchants. - Meticulous in following processes and documenting issues. - Ability to provide step-by-step guide to resolve any technical problems encountered by the merchants. - Strong analytical thinking to troubleshoot issues effectively and adapt solutions based on unique business needs. Basic Expectations: - Provides excellent customer service to merchants by phone/chat to educate them on how to use our devices. - Provides accurate resolution regarding problems with merchants billing. - Should be able to warm transfer the call with specific departments, when needed, to get the issue resolved. - Must be willing to go on overtime due to service level requirements. - Must be willing to adhere to the shift schedule that is provided to them. Rounds Of Interview : HR Assessment Ops(Manager Round) Requirements: Freshers are not Eligible Undergraduates/Graduate are Eligible. Must be Comfortable working with Rotational/Night Shift. Must be Fluent In English & Good Knowledge on Technical skills. Cab Facility During Night Shit Up to (25KM) Contact Person: (7416270242) HR Hajera

Company Description Sutherland is seeking an organized and technical person to join us as a Tier 1 Technical Support Consultant. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description We are looking for an experienced SAP Ariba Consultant with specialized expertise in Buying & Invoicing. The ideal candidate will have over 8 years of hands-on experience with SAP Ariba, focusing on implementing, configuring, and optimizing the Buying & Invoicing (B&I) modules. This role requires a deep understanding of procurement processes, invoice management, and supplier collaboration, along with the ability to lead end-to-end B&I projects in a dynamic business environment. Key Responsibilities: SAP Ariba Buying & Invoicing Implementation: Lead the design, configuration, and deployment of SAP Ariba Buying & Invoicing modules, ensuring solutions meet specific business requirements. Oversee end-to-end implementation projects, from requirement gathering to go-live, ensuring successful and timely delivery. Customize SAP Ariba B&I solutions to support procurement, purchase order processing, and invoice automation, ensuring seamless integration with existing systems. Process Optimization and Best Practices: Analyze current procurement and invoicing processes, identifying areas for improvement and streamlining using SAP Ariba. Implement industry best practices for buying and invoicing, driving efficiency and compliance across the organization. Provide recommendations for enhancing supplier collaboration and improving the accuracy and speed of invoice processing. Stakeholder Engagement and Training: Collaborate with procurement, finance, and AP (Accounts Payable) teams to understand their needs and translate them into SAP Ariba solutions. Conduct training sessions and workshops for end-users to ensure they are fully equipped to utilize the SAP Ariba platform effectively. Act as a subject matter expert, advising stakeholders on how to leverage SAP Ariba B&I to achieve business objectives. Integration and Collaboration: Work with cross-functional teams to ensure SAP Ariba B&I integrates seamlessly with other SAP modules (e.g., SAP MM, SAP FI) and non-SAP systems. Manage data integration and flow between SAP Ariba and other enterprise applications, ensuring accurate and timely data exchange. Compliance and Documentation: Ensure all procurement and invoicing activities within SAP Ariba comply with organizational policies and regulatory requirements. Develop and maintain comprehensive documentation, including configuration guides, process flows, and user manuals. Provide regular status reports on project progress, process improvements, and system performance to management. Support and Continuous Improvement: Provide ongoing support and maintenance for SAP Ariba Buying & Invoicing solutions, addressing any issues and optimizing system performance. Monitor system usage and performance, making necessary adjustments to enhance functionality and user satisfaction. Stay up-to-date with the latest SAP Ariba developments and releases, incorporating new features and enhancements into the organization's processes. Qualifications 8+ years of hands-on experience with SAP Ariba, with a strong focus on Buying & Invoicing (B&I) modules. Proven track record of leading successful SAP Ariba B&I implementations and optimizations. Deep understanding of procurement processes, purchase order management, invoice automation, and supplier management. Experience with SAP Ariba configuration, customization, and integration with other SAP and non-SAP systems. Excellent problem-solving skills, with the ability to design and implement effective solutions for complex business scenarios. Strong communication and stakeholder management skills, with experience in conducting training sessions and workshops. Ability to work independently and as part of a global team in a fast-paced environment. Preferred Qualifications: SAP Ariba certification in Buying & Invoicing. Experience with SAP S/4HANA and its integration with SAP Ariba. Knowledge of procurement and invoicing best practices and industry standards. Familiarity with supplier collaboration and network capabilities within SAP Ariba. Education: Any Graduate or B.Tech Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less

Experience - 0- 2 years Shift- US Shift Mode- WFO Handle customer queries and complaints via inbound or outbound calls. Provide timely and effective resolution to customer issues while ensuring customer satisfaction. Maintain a high level of professionalism during interactions with global customers. Document all customer interactions and maintain accurate records. Adhere to company policies, procedures, and quality standards.

Experience- 0-2 Shift- US Shift Mode- WFO Candidate should have Excellent communication skills and able to manage the daily activities Process bi-weekly or semi-monthly payroll for US-based employees using [Payroll Software, e.g., ADP, Paychex, Workday, etc.]. Review and verify timekeeping records, hours worked, PTO, and other payroll-related data. Ensure compliance with federal and state wage and hour laws. Maintain confidentiality of payroll and employee information. Stay up-to-date with changes in labor laws and tax regulations

Position: International Voice Process (Full-Time, Permanent) Industry: BPO / Call Centre Location: On-site (No virtual interviews) Job Responsibilities: We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively. Perks & Benefits: Enhance emotional intelligence and communication skills. Gain in-depth knowledge of products/services. Build transferable skills applicable across industries. Develop problem-solving abilities. Two-way cab facility available (night shifts, only within a 25km radius). Preferred Candidate Profile: Fluency in English is mandatory. Strong communication skills. Open to fresher candidates. Education: Graduates and Postgraduates can apply. Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week). Comfortable with on-site work (WFO). Immediate joiners preferred. Interview Process: HR Screening Round Assessment (Voice & Versant) Operations Round Documents to Carry: Updated Resume Hard Copy of Aadhaar Card/Any Govt recognized ID Proof Application Process: Interested candidates can share their resumes and Contact HR ( Akshaya Adi ) for interview and further inquiries. Contact Person: HR Akshaya Adi Contact Number: +917386224678 please mention HR Akshaya Adi on the top of the resume for the reference.

Role & responsibilities Develop and maintain AI-based solutions using Python. Design, develop, and deploy AI-driven applications with a focus on GenAI Chatbots & AI Agents. Implement GenAI Chatbots, including ingestion and query pipelines, using at least one cloud platform ( Azure, or GCP). Implement Agentic AI framework-based solutions. Develop data ingestion pipelines for efficient data processing and transformation. Ensure high data integrity and performance in AI-driven workflows. Deploy AI models on cloud platforms such as Azure, or GCP. Implement best practices for scalability, security, and cost optimization in cloud-based AI solutions. Conduct regular performance tuning, debugging, and troubleshooting of AI models and applications. Implement monitoring and logging mechanisms for AI-driven systems. Work closely with cross-functional teams, including data scientists, ML engineers, and software developers, to integrate AI solutions. Document technical specifications, workflows, and best practices for AI development. Stay updated with the latest advancements in GenAI, Agentic AI technologies to bring innovation into the organization. Preferred candidate profile Extensive experience in AI software development with strong proficiency in Python. Hands-on experience with GenAI, Agentic AI. Experience in developing Generative AI chatbots, Agentic AI frameworks including ingestion pipelines, query pipelines, and Retrieval-Augmented Generation (RAG) using at least one cloud platform. Solid understanding of machine learning techniques and algorithms. Strong knowledge of data structures, algorithms, and software design principles. Healthcare domain experience is a plus.

Role & responsibilities Grasp the business domain and the database structure of the respective module Decode the business requirements into technical requirements Design, code, unit test and debug the CASSANDRA SQL Design & develop stored procedure Complete code development to ensure product releases are achieved on time Follow coding best practices, write clean modular code & maintain optimal code quality Being part of the Scrum Team, adhere/follow the Scrum practices as guided by the Scrum Master Collaborate with SME, Product Managers and other members of the project team in requirements specification and detailed engineering analysis. Preferred candidate profile Expertise in CASSANDRA stored procedure Exposure to Agile Scrum methodologies Work experience in Git / any equivalent version control system Knowledge of CI/CD systems, preferably Jenkins

We are seeking a skilled and experienced Machine Learning Engineer specialized in Natural Language Processing (NLP) and Computer Vision to join our team. The ideal candidate should have a strong foundation in ML and AI principles, coupled with a proven track record of developing and deploying a minimum of 20+ models in these domains. Role & responsibilities Develop and implement state-of-the-art machine learning algorithms and models for NLP and computer vision applications. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Conduct thorough data analysis, pre-processing, and feature engineering to extract meaningful insights from structured and unstructured data. Design and implement scalable and efficient machine learning pipelines for training, evaluation, and inference. Experiment with various deep learning architectures, hyperparameters, and optimization techniques to improve model performance. Stay updated with the latest advancements in ML and AI research and evaluate their potential applications in our domain. Work closely with software engineers to integrate ML models into production systems and ensure their robustness and scalability. Perform rigorous testing and validation of models to ensure their accuracy, reliability, and generalization capability. Continuously monitor and maintain deployed models, and implement necessary updates and enhancements as required. Document code, methodologies, and findings effectively, and contribute to internal knowledge sharing initiatives Preferred candidate profile Strong theoretical understanding of machine learning algorithms, deep learning frameworks, and statistical modeling techniques. Proficiency in programming languages such as Python, along with experience in popular ML libraries such as TensorFlow, PyTorch, or scikit-learn. Hands-on experience in developing and deploying machine learning models for NLP and computer vision tasks, with a demonstrable portfolio of projects. Solid understanding of natural language processing techniques, including text classification, sentiment analysis, named entity recognition, etc. Familiarity with computer vision concepts such as image classification, object detection, image segmentation, etc., and experience with frameworks like OpenCV or TensorFlow. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus.

Role & responsibilities Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * BOTH FRESHERS AND EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Contact no: 7673939326 Name: Zaid

Hiring for International Voice process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills *Candidate should be excellent in verbal communication skills *Should have good verbal communication skills *Looking for typing speed of 35WPM 90% Accuracy *Good to have customer handling skills *Should have good knowledge on customer support *Graduates & Undergraduates can also apply *Should be flexible to work from office and night shifts *Candidate should be in 15 kms of radius from work location NOTE: INTERVIEW LOCATION Sutherland Global Services Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 NOTE: WORK LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 For more details Contact HR JAHNAVI- Mobile No: 9515752229(12PM-6PM)ities Preferred candidate profile

Key Responsibilities: developing scalable and robust full-stack applications. design and implementation of microservices architecture using Spring Boot and Spring Cloud. Develop and maintain RESTful APIs and integrate third-party services. Create responsive and user-friendly front-end interfaces using Angular and Bootstrap. Design and optimize databases using Amazon Aurora, MySQL, or PostgreSQL. Implement event-driven architecture with Apache Kafka for real-time messaging. Build and manage CI/CD pipelines using tools like Jenkins, Bitbucket, and Docker. Deploy and orchestrate services using Kubernetes (K8s). Maintain clear and accurate API documentation using Swagger/OpenAPI standards. Monitor application performance and health using Datadog or similar tools. Follow and enforce cloud-native development principles and security best practices. Provide technical leadership, mentorship, and conduct code reviews. Collaborate effectively with product managers, DevOps engineers, and other stakeholders to ensure timely and high-quality software delivery. Required Skills & Qualifications: 4+ years of experience in Java and Spring Boot development. Hands-on experience with Angular, Bootstrap, and modern front-end practices. Strong knowledge of RESTful services, API integration, and microservices. Proven expertise in RDBMS (Aurora, MySQL, PostgreSQL). Experience with Apache Kafka in high-throughput environments. Solid understanding of CI/CD pipelines, containerization, and orchestration tools. Proficiency with Docker, Kubernetes, Jenkins, and Bitbucket. Familiarity with cloud monitoring tools like Datadog. Excellent understanding of API documentation standards and best practices. Strong communication and leadership skills

SAP BTP Consultant (10 12 Years) JD Job Title : SAP BTP Consultant Experience Level : 10-12 Years Coding Experience, 2+ Years SAP BTP Experience Education: Bachelors degree in Computer Science, Information Technology, or a related field. Job Summary : We are looking for an experienced SAP BTP (Business Technology Platform) Consultant with strong coding experience and a solid understanding of SAP's cloud technologies. The ideal candidate should have 10-12 years of hands-on coding experience, including at least 2 years of focused experience with SAP BTP. Candidate must have experience with one full life cycle implementation on S/4HANA Public Cloud. Key Responsibilities : 1. SAP BTP Development and Implementation : Lead and participate in the design, development, and deployment of applications on SAP BTP. Utilize SAP BTP services such as SAP Cloud Application Programming (CAP) Model, SAP Business Application Studio, and SAP Integration Suite to develop scalable solutions. Engage in one full life cycle implementation project, preferably on S/4HANA Public Cloud. 2. Coding and Custom Development : Write clean, efficient, and maintainable code using Java, Node.js, or other relevant languages. Develop custom applications and extensions on SAP BTP, integrating them with existing SAP systems. Utilize SAP BTPs multicloud and platform-as-a-service capabilities for developing advanced solutions. 3. Cloud Integration and Extension : Design and implement integrations between SAP BTP and other SAP or non-SAP systems. Use SAP Cloud Integration, SAP API Management, and SAP Extension Suite to extend and integrate enterprise applications. Develop and manage APIs, microservices, and cloud-native applications on SAP BTP. 4. Project Management : Collaborate with project managers to ensure successful delivery of SAP BTP projects, including planning, execution, and monitoring. Manage project risks and issues, ensuring timely resolution and mitigation. 5. Innovation and Solution Design : Lead workshops and design sessions with business stakeholders to translate business requirements into technical solutions using SAP BTP. Stay up-to-date with the latest SAP BTP technologies, and drive innovation by proposing new tools and approaches to enhance business processes. 6. Documentation and Reporting : Create comprehensive technical documentation, including design documents, coding standards, and user manuals. Provide regular status updates and reports to stakeholders, ensuring transparency and alignment on project progress. 7. Support and Maintenance : Provide ongoing support for SAP BTP applications, resolving technical issues and ensuring optimal performance. Monitor and optimize the performance of applications on SAP BTP, ensuring scalability and reliability. Qualifications : 10-12 years of coding experience with a strong background in enterprise application development. Minimum 2 years of hands-on experience with SAP BTP, including development and integration. Proficiency in programming languages such as Java, JavaScript, Node.js, or Python. Experience with SAP BTP services like SAP Cloud Application Programming (CAP) Model, SAP Integration Suite, and SAP Extension Suite. Experience with at least one full life cycle implementation, preferably on S/4HANA Public Cloud. Strong understanding of cloud computing principles, microservices architecture, and API management. Excellent problem-solving skills and the ability to design and implement complex solutions. Strong communication and collaboration skills, with experience working in cross-functional teams. Preferred Qualifications : SAP BTP certification. Experience with DevOps tools and practices (e.g., CI/CD pipelines, containerization). Knowledge of SAP Fiori, SAP UI5, and SAP Mobile Services. Experience with agile methodologies and project management tools.

SAP FICO Consultant (6 7 Years) JD Job Title : SAP FICO Consultant Experience Level : 6 7 Years Job Summary : We are seeking an experienced SAP FICO Consultant with 6-7 years of hands-on experience, including at least one full life cycle implementation of S/4HANA Public Cloud. The ideal candidate will have a strong background in financial processes and accounting, coupled with deep expertise in SAP FICO modules and S/4HANA Public Cloud solutions. Key Responsibilities : 1. SAP FICO Implementation: Lead and participate in the design, configuration, testing, and deployment of SAP FICO modules. Execute at least one full life cycle implementation of SAP S/4HANA Public Cloud. Customize SAP FICO solutions to meet specific business requirements and ensure alignment with organizational processes. 2. Financial Process Optimization: Analyze current financial processes and identify areas for improvement using SAP FICO capabilities. Work closely with finance teams to ensure accurate and efficient financial reporting, budgeting, forecasting, and compliance. 3. S/4HANA Public Cloud Expertise: Provide in-depth knowledge and experience with S/4HANA Public Cloud, particularly in configuring financial modules. Advise on best practices for migrating to S/4HANA Public Cloud and optimizing its use for financial operations. 4. Project Management: Collaborate with project managers to ensure timely delivery of SAP FICO projects. Manage project risks and issues, ensuring they are mitigated or resolved in a timely manner. 5. Stakeholder Engagement: Engage with key business stakeholders to understand their financial requirements and translate them into SAP solutions. Provide training and support to end-users to ensure effective utilization of the SAP FICO system. 6. Documentation and Reporting: Develop and maintain detailed documentation of configurations, processes, and procedures. Create and deliver reports to management on project progress, financial performance, and system effectiveness. Qualifications: 6-7 years of experience as an SAP FICO Consultant with strong expertise in financial processes. Proven experience in at least one full life cycle implementation of S/4HANA Public Cloud. In-depth knowledge of SAP FICO modules (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, etc.). Experience with financial reporting, budgeting, and forecasting using SAP FICO. Strong understanding of integration points between SAP FICO and other SAP modules. Excellent problem-solving and analytical skills. Strong communication and stakeholder management skills. Ability to work independently and as part of a team in a dynamic environment. Preferred Qualifications: SAP S/4HANA Public Cloud certification. Experience with SAP Fiori and other S/4HANA front-end tools. Knowledge of other SAP modules (e.g., SD, MM) and their integration with FICO. Experience in the public sector or with public cloud environments.

Hiring For Sutherland! Role & responsibilities Currently we are hiring for International Non Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Contact no: 7416270242 Name: Hajera.

Job Description :- Consultant is responsible for delivering outstanding customer experience via calls , email , chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. Role & responsibilities • resolving requests/inquiries made by customers via email , chat or Social • achieving contact center statistics and SLAs (contractual metrics) • Adhering to non-disclosure agreement & data security policies • completing upskilling & e-courses mandated by each program • attending coaching sessions & ensure feedback is implemented • 100% schedule adherence , no absenteeism & positively contribute to reduce program shrinkage Must Have Skills Communication & Interaction Language Assessment B2 CERF Comprehension & composition skills Typing skill (35 WPM, Accuracy of 90%) If interested share your updated resume to shilpi.garg@sutherlandglobal.com- Mumbai Location divyaa.v@sutherlandglobal.com-Mumbai Location

Roles and Responsibilities: - Denial Radiology and IVR: Life science graduate is mandatory Coder should have 2+ years of experience in Rad denial experience and IVR experience will be added advantage. Should have knowledge in all the modalities and denial workflow In depth knowledge about the payer policy and denial concepts NCCI edits, MUE, medical necessity. Experience in creating appeals letters, claim corrections, and payer interactions Denial Coder Multispecialty: Life science graduate is mandatory Coder should have 2+ years of experience in denial radiology, E/M IP and OP, surgery, IVR etc. Should have knowledge in all the modalities and denial workflow In depth knowledge about the payer policy and denial concepts NCCI edits, MUE, medical necessity. Experience in creating appeals letters, claim corrections, and payer interactions Desired Candidate Profile: - Should be a Science Graduate. Minimum of 1+ years of experience in Denials. Basic knowledge of medical terminology and anatomy. Comfortable to work from office. Effective verbal and written communication skills (Should have capability to reply properly to client and stakeholders. Successful completion of CPC or CCS certification must be active during joining and verified. Able to work independently and willing to adapt and change as per business/ process requirements. Timings & Transport 1. Shift timings 8.30am 5.30Pm 2. FIVE DAYS WORKING (MONDAY - FRIDAY) 3. Need to be Comfortable with WFO-Work from office. Contact Details: HR - Aravind - 7286960006

Job Title: Payroll / Compensation & Benefits Specialist Job Summary: We are seeking a highly skilled Payroll / Compensation & Benefits Specialist to oversee payroll operations, compensation structures, and employee benefits programs, with a focus on US payroll compliance, tax regulations, and benefit plans. This role requires expertise in managing payroll systems, tax filings, and ensuring adherence to federal and state labor laws. Key Responsibilities: Administer US payroll processes, including multi-state tax compliance, FLSA regulations, and payroll system maintenance Ensure compliance with federal, state, and local payroll laws (e.g., FLSA, ACA, IRS regulations) Process payroll tax filings, Form W-2, 1099, and other required tax documentation Manage 401(k) contributions, healthcare benefits, and other employee benefits plans Oversee bonus policy communication, calculation, and data management Coordinate payroll processing, exception handling, and benefits enrollment monitoring Provide employee communication and support for compensation, benefits, and leave policies Maintain records, compliance audit controls, and continuous improvement initiatives Configure and maintain HRIS and payroll tools, ensuring system updates and enhancements Track feedback collection, process improvements, and reporting compliance Qualifications & Skills: Bachelor's degree in HR, Finance, or related field Proven experience with US payroll processing, multi-state taxation, and benefits administration Strong understanding of FLSA, ACA, IRS tax regulations, and payroll compliance requirements Experience with HRIS and payroll processing systems (e.g., ADP, Workday, SAP ) Excellent communication, analytical, and organizational skills Desired Candidate Profile: GOOD COMMUNICATION IS MUST- B2 Comm, Shifts : US Shifts only ( No Day or UK shifts ) 2+ years of experience in US Payroll is must Cab provided based on shifts Salary: L2: 4.5 - 5.5 Lpa Max (Neg Based on previous package and exp ) *Work from office only * Location: Sriram Gateway office parks- Perungalathur Interview Rounds: Round 1: HR Screening Round 2: SD interview Round 3: Language Assessment If interested please share your updated resume to sangeetha.r@sutherlandglobal.com Regards, Sangeetha R HR -TA

Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in verbal communication skills Should have good nonverbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts For more details Contact MANVITHA- Mobile No: 7801031846 (12PM-6PM) Role & responsibilities Mention my name on top of your resume as HR MANVITHA Location:- Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

Sutherland is looking for Java Software developers to build and implement World class product for Travel Vertical industry. Your primary duties will revolve around building software - writing code and modifying software to fix errors, improve its performance or upgrade interfaces. In this role, you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build efficient software and systems that serve user needs. Job Duties & Responsibilities Grasp the business domain and the database structure of the respective module Decode the business requirements into technical requirements Design, code, unit test and debug the Java code Design & develop microservices Complete code development to ensure product releases are achieved on time Follow coding best practices, write clean modular code & maintain optimal code quality Code regression testing and fix any bugs identified during the testing cycle Being part of the Scrum Team, adhere/follow the Scrum practices as guided by the Scrum Master Collaborate with SME, Product Managers and other members of the project team in requirements specification and detailed engineering analysis. Qualifications Education Graduation / Post Graduation in Computer Science / Related Engineering Experience Min. 5 yrs to max of 6 yrs experience in Software development in java ecosystem Min. 3 yrs of experience in working with Spring boot & Apache Spark framework Min. 2 yrs of experience in working with Angular Skillset Proven skills in Java, Spring boot, Spring, Apache Spark, Hibernate, Spring AOP, Spring Security, RESTful webservices, Java Script, JQuery, Angular, HTML5, CSS, Bootstrap, Ant, Maven, Log4J. Expertise in Spring Batch, PL/SQL, Drools, RabbitMQ, Kafka streaming will be added advantage Exposure to Agile Scrum methodologies Work experience in Git / any equivalent version control system Knowledge of CI/CD systems, preferably Jenkins Possess English speaking/reading/writing skills

Sutherland is seeking an analytical and strategic-thinking person to join us as Content Writer. We are looking for an enthusiastic Content Writer who is a self-learner to enrich client operations information with easy to follow articles or decision trees. We are a group of forward-thinking and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! We are looking out for immediate joiners with 1+ years of Technical content writing experience Writers in this role get to: Responsibilities: Conduct thorough research on industry-related topics using digital tools, such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation. Collaborate with the client to develop content strategies that align with our business objectives and target audience. Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees. Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content. Able to comprehend and write content and align to client tone of voice. Author and format content in DITA using Oxygen XML editor or other DITA XML based tools. Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines. Create new templates, if required, to author different article types. Streamline processes and build flowcharts where applicable. Meet deadlines and manage multiple projects simultaneously. Our most successful candidates will have: Exceptional writing, editing, and proofreading skills with a keen eye for detail. Experience doing research using multiple sources is an added advantage. Excellent command of the English language and strong communication skills. Ability to meet deadlines. Graduate in English literature or related field is an added advantage. Experience with text-based AI, LLM models is an added advantage.