Support Manager- EBS Product Suite

Minimum 14+ years of total experience relevant to this position including 5+ years of project management and people management (especially to the people of the EBS Product Suite) experience.

This Role expects to cut across the 3 Axes of Governance People Management, Process and Business Management and Operation Management.

• Should have multiple full lifecycle EBS HRMS/SCM/Finance/Projects implementation experience.
• Should have exposure from requirement development / definition to functional solution design, implementation, data-migration, system testing, user acceptance testing, launch and service management.
• Functional domain expertise in HRMS/SCM/Finance/Projects etc.
• Good understanding of integrations and technical solutions in all functional projects.
• Technical Programming experience or awareness in crafting Procedures, Functions, Packages and others database objects using SQL and PL/SQL, XML/RDF reports, Oracle forms, Workflow Builder etc.
• Excellent analytical, presentation and communications skills, confirmed ability to translate business requirements into technology specifications.
• Good communication & documentation skills in Business English.
• Analyze solution approaches, estimations, standard methodologies, project risks and recommendations.
• Good Team handling skills, conflict management, Motivate teams.
• Plan, handle and communicate the progress of the project, achieving project achievements and maintaining momentum of the project
• Continuously incubate, measure and grow talent (as people and skills) within the team to achieve constant business optimization and execution.
• Ensure and comply with business processes, people processes and organizational governance for the team.
• Exemplary Value advisor exhibiting oracle values to the team and to the organization.
• Act of “Proactiveness” to inculcate and oversee mitigate risks across the 3 axes of governance.

• An Added Plus :

  Preferably having industry recognized Project Management certifications such as PMI or Prince II.

Responsibilities

This manager of manager -level position responsible for a charter of team diversified by  portfolio which are mix  by industry, service line, technology center, specialty area or region with several hands-on implementation engagements and support background in one or more of Oracle ERP Modules (Finance, Supply Chain , HRMS). 
The Core Main responsibilities include people management, project oversight, Harmonize with client Business / IT Teams. The role also is accountable for operational/financial indicators and maintaining project/portfolio profitability while ensuring quality of project delivery and maintaining customer reference ability.This role is also expected to understand client requirements and map t