Support Executive

Nexify world

0 years

1 - 2 Lacs

jasola delhi delhi

Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

english microsoft office 12th pass in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Handle customer and partner (B2B) queries via phone, email, or chat in a professional and timely manner.
Coordinate vehicle pick-up and drop-off requests with service partners and Ambassadors.
Monitor ongoing service jobs to ensure timely completion and accurate updates.
Maintain records of transactions, service requests, and issue resolutions.
Escalate complex issues to the relevant department and follow up for closure.
Support finance and operations teams with wallet updates, billing queries, and service confirmations.
Ensure compliance with company processes and customer service standards.
Provide daily operational reports and feedback to the management team.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule
Provident Fund

Work Location: In person

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