Support Engineer

Role Overview: You will be a technically skilled Support Engineer at Oration AI, responsible for providing technical support to enterprise customers using the AI contact center platform. Your passion for customer success and strong foundation in modern web technologies will be key as you solve complex technical problems and maintain excellent communication with customers. Key Responsibilities: - Provide technical support to enterprise customers using the AI contact center platform. - Help customers optimize product usage and troubleshoot unique problems. - Collaborate with customers and engineers to understand requirements, offer solutions, and enhance product features. Qualifications: - 0-2 years of experience in technical support or software development. - No specific degree requirements, but experience in customer-facing roles is beneficial. Additional Details: Oration AI is a team of 7 innovators with a successful track record in AI ventures across Europe and India. You will have the opportunity to work directly with the latest AI innovations and technologies, learn from experienced founders, and contribute to a product serving major enterprises. The company offers a responsibility-driven work culture, a top-end MacBook, flexible office timings, and no work-from-home policy. Join us in shaping the future of customer service in Indore, India.,