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Mavenir
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Support Engineer

Support Engineer

Mavenir

1 - 6 years

10 - 15 Lacs

gurugram

Posted:-1 days ago| Platform:

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Skills Required

administration backend sales linux wireless networking manager technology customer support hardware troubleshooting operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Serves as company liaison with customer on administrative and technical matters for assigned projects
Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking

Key Responsibilities

Customer Day to Day Operation

- Backend work on Linux Platform

- Day to day work assignment on Customer complains

- Stakeholder communication

Job Requirements

Customer Day to Day Operation

- Backend work on Linux Platform

- Day to day work assignment on Customer complains

- Stakeholder communication

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