Supervisor, Clinical Trials Specimen Management

As a Supervisor, Clinical Trials Specimen Management at Rochester Regional Health in Rochester, NY, you will be leading a dedicated team responsible for the timely receipt, processing, storage, and shipping of Clinical Trials client specimens. Your role involves supervising employees" performance, supporting the Clinical Trials Specimen Management (CTSM) process, ensuring department turnaround times (TAT), and promoting regulatory compliance, quality assurance, and continuous improvement of CTSM processes. Your responsibilities will include performing all Specimen Management processes with high quality standards, reporting specimen management metrics to support decision-making, supporting timekeeping and approval in KRONOS, maintaining cold storage units and environmental monitoring systems, and participating in on-call environmental monitoring outside regular hours. You will be expected to demonstrate initiative in professional self-development, actively participate in CTSM leadership group meetings, manage process improvement projects, ensure quality training for staff, and drive daily workflow through task rotation and team meetings. Additionally, you will be responsible for managing CTSM personnel, participating in recruitment and onboarding processes, acting as a mentor and coach to the team, resolving specimen management related issues, and driving process improvement within the CTSM team. Your role will also involve collaborating with stakeholders on study documentation, participating in Quality Audits and inspections, ensuring client satisfaction, and providing exceptional service to meet customer expectations. To be successful in this role, you should have at least 6 months of supervisory or team lead experience, completion of training in IATA shipping practices, and preferably an Associates Degree with a concentration in Biology, Biomedical Sciences, or a related field. Experience in Clinical Trials or Biorepository Sciences, within a laboratory or regulated environment, and strong Microsoft Office and Data Entry skills are preferred. You will be expected to exert physical effort in this role, categorized as Medium Work, including occasional force exertion of 20 to 50 pounds, frequent walking, standing, or squatting. The salary range for this position is $62,000.00 to $68,000.00. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.,