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Teleperformance (TP)
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Subject Matter Expert Operations

Subject Matter Expert Operations

Teleperformance (TP)

1 - 5 years

3 Lacs

Goregaon Mumbai (All Areas)

Posted:2 months ago| Platform:

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Skills Required

Critical Thinking Deep Knowledge of domain Strong Analytical Skills Strong Communication Skills Decision Making Strategic Thinking Research Analysis Problem Solving Attention to Detail

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Manage day-to-day operations of SMEs (Subject Matter Experts) to ensure seamless delivery of services. Collaborate with cross-functional teams to identify process improvements and implement changes. Develop and maintain strong relationships with clients, understanding their needs and expectations. Conduct research analysis to provide strategic insights on business operations and decision making. Ensure attention to detail in all aspects of work, including documentation and reporting. Preferred candidate profile 1-5 years of experience in a similar role or related field. Strong analytical skills with ability to interpret data effectively. Excellent communication skills for effective collaboration with stakeholders. Proficiency in problem solving, critical thinking, and decision making. Deep knowledge of domain expertise required. Perks and benefits

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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