Student Services Administrator

The Department of Psychology and the Department of Biology is seeking a dedicated Student Services Administrator to join a dynamic Professional & Support Staff Team supporting two departments. As a Student Services Administrator, you will play a crucial role in assisting a large academic community and a diverse student body. In this role, you will collaborate with a team of administrators to manage the day-to-day operational tasks that contribute to the student lifecycle, from pre-entry to graduation for Undergraduate, Postgraduate Taught, and Postgraduate Research students. Your responsibilities will involve extensive communication with both students and staff, necessitating a courteous and supportive approach. The ability to work efficiently under pressure, maintain precision, and exhibit a high level of focus and attention to detail are essential qualities for success in this position. The ideal candidate should possess a comprehensive understanding of administrative procedures commonly utilized in a busy office environment within a complex organization. Effective verbal and written communication skills are crucial, along with proficiency in using digital technologies such as Google applications and/or Microsoft Office. The role also requires strong collaboration skills and the ability to work effectively with others. Candidates should hold a Level 2 qualification, including proficiency in Maths and English. Equivalent qualifications or professional experience will also be considered. The University values diversity and inclusivity, fostering an environment where individuals can truly be themselves. We actively encourage applications from individuals identifying as Black, Asian, or from Minority Ethnic backgrounds to promote representation within our community. This role offers an exciting opportunity to contribute to the success of our student body and academic community. If you are passionate about delivering exceptional service and possess the necessary skills and qualifications, we invite you to apply for this position. For further information or informal inquiries, please reach out to Louise Ward, Student Services Manager, at louise.ward@york.ac.uk.,