Student Services Administrator

As a Student Services Administrator at the Department of Psychology and the Department of Biology, you will play a crucial role in supporting a large academic community and a diverse student body. You will collaborate with a team of administrators to manage day-to-day operational tasks related to the student lifecycle for Undergraduate, Postgraduate Taught, and Postgraduate Research students. Your responsibilities will include extensive communication with students and staff, requiring a courteous and supportive approach. The ability to work efficiently under pressure, maintain precision, and exhibit a high level of focus and attention to detail are essential for success in this position. Key Responsibilities: - Assist in the management of day-to-day operational tasks related to the student lifecycle - Communicate effectively with students and staff to provide support and guidance - Collaborate with a team of administrators to ensure the smooth running of student services - Utilize digital technologies such as Google applications and/or Microsoft Office for administrative tasks - Maintain a high level of accuracy and attention to detail in all tasks Qualifications Required: - Hold a Level 2 qualification, including proficiency in Maths and English - Equivalent qualifications or professional experience will also be considered - Comprehensive understanding of administrative procedures in a busy office environment - Effective verbal and written communication skills - Proficiency in using digital technologies for administrative tasks - Strong collaboration skills and the ability to work effectively with others The University values diversity and inclusivity, encouraging applications from individuals identifying as Black, Asian, or from Minority Ethnic backgrounds to promote representation within the community. This role offers an exciting opportunity to contribute to the success of the student body and academic community. If you are passionate about delivering exceptional service and possess the necessary skills and qualifications, we invite you to apply for this position. For further information or informal inquiries, please reach out to Louise Ward, Student Services Manager, at louise.ward@york.ac.uk.,