Student Counsellor Trainee

Job Description:

At Student Grad, we are dedicated to empowering Indian students to pursue their dreams of studying abroad. With a focus on personalized, unbiased guidance, we simplify the study abroad process through expert advice and tailored services. Our mission is to help students not only study but also work and settle successfully in their chosen destinations. We are seeking an experienced Business Development Manager to help expand our client base in both the international and local markets.

Job Summary:

We are looking for a motivated Student Counsellor - Trainee to assist in guiding prospective students through the admission process. The trainee will be responsible for handling inquiries, providing course-related information, and ensuring a smooth onboarding experience for students.

Key Responsibilities:

✅ Student Counselling & Guidance:

• Interact with prospective students via phone, email, and in-person meetings.
• Provide detailed information about courses, admission criteria, and career prospects.
• Assist students in selecting suitable programs based on their interests and qualifications.

✅ Admission Process Handling:

• Explain the application and enrolment procedures.
• Support students in completing admission forms and documentation.
• Follow up with students to ensure timely completion of admission requirements.

✅ Lead Management & Follow-ups:

• Handle incoming inquiries and maintain student databases.
• Follow up on leads generated through marketing campaigns and referrals.
• Keep a record of student interactions and maintain accurate reports.

✅ Collaboration & Support:

• Work closely with the sales and admissions team to streamline processes.
• Participate in educational fairs, seminars, and promotional events.
• Maintain up-to-date knowledge of educational programs and industry trends.
• Required Skills & Qualifications: Education: Graduate/Postgraduate in any discipline (Preferred: Education, Psychology, Business, or related field).
• Communication: Strong verbal and written communication skills in English and [Local Language].
• Interpersonal Skills: Ability to build rapport and engage with students effectively.
• Customer Service Orientation: A positive and helpful attitude towards students and parents.
• Tech Savvy: Basic knowledge of MS Office (Word, Excel, PowerPoint) and CRM software is a plus.
• Adaptability: Willingness to learn and work in a fast-paced environment.

Benefits & Growth Opportunities:

• Training & mentorship to develop professional skills.
• Opportunity for a full-time role based on performance.
• Exposure to student counseling and admissions management.

Job Types: Full-time, Permanent, Internship

Pay: Up to ₹15,000.00-20,000 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift
• Morning shift

Work Location: In person