Student care

About the Role:

Student Care Executive

Key Responsibilities :

• Handle student queries (in-person, call & email) professionally and promptly
• Provide accurate information regarding courses, batches, schedules, and study resources
• Assist students with admissions, registrations, and class-related support
• Maintain student records and ensure timely follow-ups
• Coordinate with faculty, admin, and internal teams for smooth operations
• Ensure a positive and supportive environment for students
• Address student concerns and escalate issues when necessary

Requirements :

• Minimum

  6 months of experience

  in student support / counselling / front desk

• Strong English communication skills

  (spoken & written)
• Pleasant personality with customer-centric approach
• Ability to multitask and handle high footfall
• Basic computer proficiency (MS Office, email, CRM preferred)
• Must be comfortable with an

  on-site role at Karol Bagh