Job Description: The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D and all branch Administration related activities for the Region. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives for the sales team. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws, regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: 80%+ marks in 10th and 12th. 5+ Years of relevant experience & Regional Language Fluency is Mandatory. MBA from any of the top tier colleges would be preferred. Show more Show less
Key Responsibilities: - Develop Recruitment Strategies: Design and implement effective recruitment strategies to meet the company's staffing needs. - Analyze market trends and adjust recruitment strategies accordingly. - Team Management: Lead, mentor, and manage a team of recruiters to ensure high performance and continuous improvement. - Provide guidance and support to team members, including setting clear objectives and performance goals. - Sales Mass Hiring: Oversee and manage large-scale hiring campaigns, particularly for sales positions. - Collaborate with sales leaders to understand hiring needs and develop targeted recruitment plans. - Talent Acquisition: Source, screen, and select candidates through various channels, including job boards, social media, and networking. - Conduct interviews and assessments to identify the best candidates for various roles. - Stakeholder Management: Build and maintain strong relationships with hiring managers and other key stakeholders. - Provide regular updates on recruitment progress and metrics. - Process Improvement: Continuously evaluate and improve recruitment processes to enhance efficiency and candidate experience. - Implement best practices and innovative solutions to attract top talent. - Compliance and Reporting: Ensure recruitment practices comply with relevant laws and regulations. - Prepare and present recruitment reports and metrics to senior management. Qualifications: - MBA / PGDM in Human Resources, Business Administration, or a related field. - Proven experience as a Recruitment Manager or similar role, with a strong background in team management and sales mass hiring. - Demonstrated success in developing and implementing effective recruitment strategies. - Excellent leadership, communication, and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Proficiency in using recruitment software and tools. - Strong analytical and problem-solving abilities. Show more Show less
Job Description: The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D and all branch Administration related activities for the Region. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives for the sales team. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws, regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: 80%+ marks in 10th and 12th. 5+ Years of relevant experience & Regional Language Fluency is Mandatory. MBA from any of the top tier colleges would be preferred. Show more Show less
Job Description: The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D and all branch Administration related activities for the Region. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives for the sales team. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws, regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: 80%+ marks in 10th and 12th. 5+ Years of relevant experience & Regional Language Fluency is Mandatory. MBA from any of the top tier colleges would be preferred. Show more Show less
Job Description: The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D and all branch Administration related activities for the Region. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives for the sales team. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws, regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: 80%+ marks in 10th and 12th. 5+ Years of relevant experience & Regional Language Fluency is Mandatory. MBA from any of the top tier colleges would be preferred. Show more Show less
Job Description: • P&L ownership for the business unit. • Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform. • Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization. • Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth. • Design and implement robust customer engagement processes to drive platform usage and maximize client value. • Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions. • Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs. • Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships. • Devise competitive product and pricing strategies to increase customer acquisition and market penetration. • Ensure seamless customer onboarding by coordinating cross functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions. • Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team. • Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence Key Skills: • Experience of handling a P&L • Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports • Strong listening, questioning and networking skills Experience and Education: • MBA graduate from top tier college • 10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position Show more Show less
Job Summary: The Recruitment Manager will be responsible for developing and executing recruitment strategies to attract, assess, and hire top talent. This role requires extensive experience in team management, sales mass hiring, and the ability to drive results in a fast-paced environment. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record of successfully managing recruitment teams and large-scale hiring initiatives. Key Responsibilities: Develop Recruitment Strategies: Design and implement effective recruitment strategies to meet the company's staffing needs. Analyze market trends and adjust recruitment strategies accordingly. Team Management: Lead, mentor, and manage a team of recruiters to ensure high performance and continuous improvement. Provide guidance and support to team members, including setting clear objectives and performance goals. Sales Mass Hiring: Oversee and manage large-scale hiring campaigns, particularly for sales positions. Collaborate with sales leaders to understand hiring needs and develop targeted recruitment plans. Talent Acquisition: Source, screen, and select candidates through various channels, including job boards, social media, and networking. Conduct interviews and assessments to identify the best candidates for various roles. Show more Show less
Job Description: As the HR-Business Partner for the field sales teams for the respective Region, the incumbent will oversee the talent acquisition, talent management and day to day business partnering with our sales division's employees. The role involves frequent travel to different branches in the region. Job Responsibilities: - Lead talent acquisition efforts for sales roles & ensure a seamless onboarding experience to selected candidates. - Partner with sales leadership to drive workforce planning and talent management initiatives. - Implement performance management processes to drive sales team excellence. - Foster a positive work culture across sales branches and address employee concerns promptly - Identify training needs and deliver programs to enhance sales capabilities - Track and publish weekly/monthly HR metrics for the region to support decision-making. Key Skills Required: - Experience of working with field sales team as their HR Business Partner - Experience of talent acquisition for Sales processes - Strong understanding of sales processes, performance management, and talent development within a sales environment. - Excellent communication, interpersonal, and leadership skills. - Ability to build strong relationships and collaborate effectively with sales leaders and crossfunctional teams. - Proficiency in HRIS systems and MS Office suite. Experience and Education: - 80%+ marks in 10th and 12th - 2+ Years of experience in HR function of a Sales organization with a focus on sales HR or business partnering. - MBA from any of the top tier colleges would be preferred. Show more Show less
Key Responsibilities : ·Own the customer onboarding process, and deliver a WOW experience during the initial client journey ·Ensure right profile customers are onboarded ·Source high quality digital content to create best-in-class catalogs ·Manage multiple outsourced vendors ·Ensure regular process reviews and technology-based process improvement feedbacks to cross-functional teams ·Maintain fast onboarding, audits, training, and team motivation focus ·Maintain process compliances and hygiene Critical Skills of a Suitable Candidates : ·Excellent Team-handling skills ·Good communication and presentation skills ·Strong data analysis skills and understanding of technology ·Well versed with MS Office tools, especially Excel, PowerPoint, Word You Can Apply if you possess: ·Over 80% in 10th and 12th ·MBA or any equivalent degree from Top tier colleges like IIMs, IITs, FMS, MDI, IIFT, NMIMS, JBIMS, IMT ·1-4 years of work experience in team handling roles Show more Show less
Key Responsibilities : ·Review entire seller lifecycle and identify areas where process improvements, data interventions and automation can help ·Drive data-based projects to improve overall quality and efficiency in the onboarding journey ·Critical analysis of large data to drive and present insights, and implement logical solutions on which pilots can be initiated ·Repeat process automations - through design of algorithms which can then be implemented on frontend or backend ·Creation of SOPs for all processes and developing insights and initiatives from them ·Drive creation and auto-scheduling of reports and dashboards Critical Skills of a Suitable Candidates : ·Proficiency - MS Office, especially MS Excel; SQL would be an added advantage ·Good logical reasoning ability ·Good data analysis skills and understanding of technology ·Good communication and presentation skills ·Ability to multi-task and work in a fast-paced environment You Can Apply if you possess: ·Over 80% in 10th and 12th ·MBA with 1-4 years of work experience and passed out of well-recognized institutes Show more Show less
Job Description: The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D and all branch Administration related activities for the Region. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives for the sales team. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws, regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: 80%+ marks in 10th and 12th. 5+ Years of relevant experience & Regional Language Fluency is Mandatory. MBA from any of the top tier colleges would be preferred. Show more Show less
LOCATION - AHEMDABAD, GUJRAT, BANGALORE, MAHARASTRA Job Description: The position holder will be a P&L Leader. Responsible for developing, executing and refining the strategy to Acquire and Service Business in the Geography. The role would work closely with Vertical Heads, Product Heads and would involve in developing and growing relationships with both Small, Medium and Large Enterprises. • Manage a P&L of c85 Crore • Acquire SME, Mid-sized companies and Large Enterprises to join platform as its Paid members • Develop & execute annual operating plan – for customers, revenue as well as cost of operations • Minimize investment by managing the cost of acquisition (COCA) • Design and execute customer engagement process to ensure clients are actively engaged with the platform • Install customer service orientation amongst the team, thus maximize revenue by ensuring customers renewals and subscribe to higher value solutions (farming). • Collect business needs of the businesses and work with the product team to define the product improvement plan and feature bundling to meet the needs of a larger set of customers • Hire, train and retain a team of people to meet and advise the customers on their digital business promotion strategy and build lasting relationships with customers • Design product and pricing strategies to acquire more customers • Ensure proper customer on-boarding by establishing strong cross functional connect with due stakeholders to ease both employee and supplier lifecycle. This shall include both pre-sales – with product / data / training teams, as well as post sales – with verification / production teams • Developing performance metrics, incentive structure, sales promotion schemes and monitoring key parameters to increase the overall productivity of the client servicing team • The incumbent will have Business and Support teams reporting into them Skills & Experience: • Experience of handling a P&L • Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports • Strong listening, questioning and networking skills • 10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position • MBA from any of the top tier colleges would be preferred Show more Show less
Job Description: • P&L ownership for the business unit. • Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform. • Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization. • Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth. • Design and implement robust customer engagement processes to drive platform usage and maximize client value. • Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions. • Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs. • Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships. • Devise competitive product and pricing strategies to increase customer acquisition and market penetration. • Ensure seamless customer onboarding by coordinating cross functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions. • Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team. • Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence Key Skills: • Experience of handling a P&L • Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports • Strong listening, questioning and networking skills Experience and Education: • MBA graduate from top tier college • 10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position Show more Show less
Job Description: • P&L ownership for the business unit. • Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform. • Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization. • Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth. • Design and implement robust customer engagement processes to drive platform usage and maximize client value. • Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions. • Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs. • Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships. • Devise competitive product and pricing strategies to increase customer acquisition and market penetration. • Ensure seamless customer onboarding by coordinating cross functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions. • Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team. • Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence Key Skills: • Experience of handling a P&L • Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports • Strong listening, questioning and networking skills Experience and Education: • MBA graduate from top tier college • 10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position Show more Show less
Job Description: • P&L ownership for the business unit. • Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform. • Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization. • Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth. • Design and implement robust customer engagement processes to drive platform usage and maximize client value. • Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions. • Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs. • Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships. • Devise competitive product and pricing strategies to increase customer acquisition and market penetration. • Ensure seamless customer onboarding by coordinating cross functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions. • Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team. • Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence Key Skills: • Experience of handling a P&L • Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports • Strong listening, questioning and networking skills Experience and Education: • MBA graduate from top tier college • 10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position
Job Description: • Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables. • Accurately forecasts weekly, monthly, quarterly and yearly revenue streams. • Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. • Recruit, develop & retain respective teams by formulating their development plans, meeting their training needs and communicating with them on a regular basis. • Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. • Drive performance with incentive structure and sales promotion schemes. • Collect market feedback and provide periodic updates to the management for formulation of policy & strategy. • Penetrate all targeted accounts and originate sales opportunities for the company’s products and services. • Set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team. • Ensure systematic follow-up with the client organizations to take the sales pitch to time bound closure Key Skills: • Hands on experience in building channel partners and in leading large team in Sales Acquisition Processes • Build Rapport with team via consultative sales approach • Strong listening, questioning and networking skills • Report management/ analysis/alignment skills . Experience and Education: • 70%+ marks in 10th and 12th • MBA with 3+ yrs. of experience in Sales / Acquisition / Retention • Preference for candidates with Team handling experience of 40+ individuals (at-least 3yr+ experience)
Job Description: QA Automation Engineer As a QA Automation Engineer specializing in Data Warehousing, you will play a critical role in ensuring that our data solutions are of the highest quality. You will work closely with data engineers and analysts to develop, implement, and maintain automated testing frameworks for data validation, ETL processes, data quality, and integration. Your work will ensure that data is accurate, consistent, and performs optimally across our data warehouse systems. Responsibilities Develop and Implement Automation Frameworks: Design, build, and maintain scalable test automation frameworks tailored for data warehousing environments. Test Strategy and Execution: Define and execute automated test strategies for ETL processes, data pipelines, and database integration across a variety of data sources. Data Validation: Implement automated tests to validate data consistency, accuracy, completeness, and transformation logic. Performance Testing: Ensure that the data warehouse systems meet performance benchmarks through automation tools and load testing strategies. Collaborate with Teams: Work closely with data engineers, software developers, and data analysts to understand business requirements and design tests accordingly. Continuous Integration: Integrate automated tests into the CI/CD pipelines, ensuring that testing is part of the deployment process. Defect Tracking and Reporting: Use defect-tracking tools (e.g., JIRA) to log and track issues found during automated testing, ensuring that defects are resolved in a timely manner. Test Data Management: Develop strategies for handling large volumes of test data while maintaining data security and privacy. Tool and Technology Evaluation: Stay current with emerging trends in automation testing for data warehousing and recommend tools, frameworks, and best practices. Job Qualifications: Requirements and skills · At Least 4+ Years Experience Solid understanding of data warehousing concepts (ETL, OLAP, data marts, data vault,star/snowflake schemas, etc.). · Proven experience in building and maintaining automation frameworks using tools like Python, Java, or similar, with a focus on database and ETL testing. · Strong knowledge of SQL for writing complex queries to validate data, test data pipelines, and check transformations. · Experience with ETL tools (e.g., Matillion, Qlik Replicate) and their testing processes. · Performance Testing · Experience with version control systems like Git · Strong analytical and problem-solving skills, with the ability to troubleshoot complex data issues. · Strong communication and collaboration skills. · Attention to detail and a passion for delivering high-quality solutions. · Ability to work in a fast-paced environment and manage multiple priorities. · Enthusiastic about learning new technologies and frameworks. Experience with the following tools and technologies are desired. QLIK Replicate Matillion ETL Snowflake Data Vault Warehouse Design Power BI Azure Cloud – Including Logic App, Azure Functions, ADF
*Job Title:* Delivery Lead – Senior AVP *Location:* Noida or Bangalore *Reporting To:* Vice President – Delivery *Experience:* 12+ years (with at least 3 years in a leadership role) *Employment Type:* Full-time --- ### *Role Overview:* We are seeking a dynamic and experienced *Delivery Lead (Senior AVP)* to head the delivery of AI-based conversational platforms, with a strong focus on technologies such as *Amelia.AI*. This individual will be responsible for end-to-end project delivery, stakeholder management, and team leadership across large-scale enterprise implementations. The ideal candidate should have hands-on experience in implementation, team management, and coding, coupled with excellent client-facing communication skills. --- ### *Key Responsibilities:* • Lead the *end-to-end delivery* of conversational AI projects, ensuring quality, timelines, and budget adherence. • Serve as the *primary point of contact* for internal stakeholders and external clients, managing expectations and driving satisfaction. • Provide *technical leadership and hands-on guidance* on platforms like *Amelia.AI*, and integrate them into broader enterprise ecosystems. • Manage and mentor a *large, multi-functional delivery team* of 50+ professionals, including developers, business analysts, and QA engineers. • Collaborate with solution architects, product managers, and engineering teams to define scope, timelines, and delivery roadmaps. • Monitor key performance indicators (KPIs), project risks, and implement corrective actions as needed. • Develop and implement best practices for *Agile/DevOps* methodologies to ensure high-quality and timely delivery. • Participate in *code reviews, technical deep-dives*, and maintain a hands-on approach to technology wherever required. • Prepare and present regular updates to senior leadership including the VP and executive stakeholders. --- ### *Required Skills & Experience:* • *12+ years of experience* in IT services or consulting, with at least *5+ years* of project delivery leadership. • Strong working knowledge of *Amelia.AI* or similar Conversational AI platforms (e.g., IBM Watson, Google Dialogflow, Azure Bot Framework). • Demonstrated experience in *managing delivery teams* of 50+ across multiple geographies. • Solid foundation in *software development (coding)* – preferably in Python, Java, or Node.js – with the ability to contribute or debug where needed. • Strong understanding of *AI/ML workflows, NLP concepts*, and system integration principles. • Proven expertise in *stakeholder management*, client communication, and handling escalations effectively. • Experience working with Agile/Scrum methodologies and tools like JIRA, Confluence, or Azure DevOps. • Excellent *verbal and written communication skills*, with the ability to interact confidently with C-level stakeholders. --- ### *Preferred Qualifications:* • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. • Certifications in Agile (Scrum Master/PMI-ACP) or AI-related technologies. • Exposure to cloud platforms such as AWS, Azure, or GCP.
Looking for a seasoned Delivery Lead (Senior AVP) to join our rapidly growing AI & Digital Transformation practice . This leadership role is focused on end-to-end delivery of enterprise-grade conversational AI platforms (like Amelia.AI ) and managing cross-functional teams at scale. 🔹 Industry : Information Technology & Services | Artificial Intelligence | Digital Transformation 📍 Location : Noida / Bangalore 📅 Experience : 12+ years (with 3+ in leadership) 📢 Reporting to : Vice President – Delivery 🔧 What you'll do: Drive full lifecycle delivery of AI-based conversational solutions Lead and mentor a 50+ member team across geographies Work hands-on with platforms like Amelia.AI , Dialogflow , or Watson Ensure Agile/DevOps excellence and quality delivery Collaborate with C-level stakeholders and provide strategic input 💡 What we’re looking for: 12+ years in IT services/consulting Strong technical grounding in AI/ML, NLP, and software development Experience managing large delivery teams and enterprise clients Excellent communication and client management skills
Key Responsibilities: • Strategic Planning & Execution: Develop and implement weekly, monthly, quarterly, and annual operating plans to achieve business targets. • Customer Segmentation & Strategy: Segment the customer base effectively and design tailored strategies to maximize engagement and revenue. • P&L Management: Oversee the sub-vertical's P&L, ensuring profitability by managing costs related to client servicing, upselling, and acquisition. • Customer Lifecycle Management: Ensure a seamless customer journey throughout the lifecycle by monitoring engagement parameters and implementing improvements at each touchpoint. • Process Optimization: Build and refine processes to enable timely and effective interventions addressing customer issues, enhancing satisfaction and retention. • Performance Metrics & Incentives: Develop and implement performance metrics, incentive structures, and sales promotion schemes to boost team productivity and morale. • Team Leadership & Development: Hire, train, and retain a team that embodies customer-centric values and a consultative selling approach, fostering a culture of continuous improvement. Skill Sets: • Interpersonal & Communication Skills: Strong ability to communicate effectively with clients and internal teams. • Customer Centricity: A deep understanding of customer needs and a problem-solving mindset. • Analytical Acumen: Proficiency in analyzing business metrics, managing P&L, cash flow, and financial projections. Experience and Education: • Education: Bachelor’s degree (Tier 1 engineering college preferred) & MBA from Top B School (IIMs, ISB, XLRI, etc.) • Experience: 8 to 10 years of experience in Subscription, Media, or Services Sales, Key Account Management, or Sales Operations Management. • Proven experience in managing a client servicing or acquisition team of 100+ members. • Demonstrated ability to manage a large and diverse client portfolio effectively.