Store Trainer

As a Store Trainer at Shyaway.com, your role involves traveling to store locations across the country to enhance the retail team's skills and elevate the Shyaway shopping experience. Shyaway is a leading Indian lingerie and intimate wear brand dedicated to empowering women with comfortable, stylish, and body-positive products. **Key Responsibilities:** - Design and implement comprehensive training programs covering product knowledge, sales techniques, customer service, and brand values. - Conduct onboarding sessions for new hires and deliver ongoing training workshops, role-plays, and coaching sessions. - Work closely with the Retail Manager to identify training needs, provide regular updates on training progress, and support in implementing new policies. - Observe and coach store associates on the shop floor, provide one-on-one feedback, and monitor new hires during probationary periods. - Create and update training materials, maintain accurate training records, and evaluate training effectiveness through assessments and key performance indicators (KPIs). - Act as a brand ambassador, modeling Shyaway's values during training and store interactions. **Qualifications & Skills:** - Education: Bachelors degree in Human Resources, Business Administration, Education, Fashion Retail, or a related field (preferred). - Experience: Minimum of 2-3 years of experience as a trainer, preferably in retail, fashion, or lingerie/intimate wear sectors. Customer-facing roles experience is a plus. - Skills: Excellent communication and presentation skills, understanding of retail operations, empathy, proficiency in Microsoft Office Suite, organizational skills, and ability to analyze performance metrics. - Personal Attributes: Passionate about retail, customer-focused, creative, adaptable, and able to work in a fast-paced environment.,