Store Sales Executive

Position: Sales & Channel Lead

Location: Mumbai Airport T2 (Andheri)

Working Days: 6 Days (Rotational Week Off)

Working Hours: 9 Hours (Rotational Shifts)

We are seeking a highly presentable, confident, and sales-driven individual to manage our retail kiosk at Chhatrapati Shivaji Maharaj International Airport Terminal 2 (Domestic Terminal). alongside a Person with Disabilities.

This is a high-footfall, fast-paced environment where the primary responsibility is to engage customers proactively and convert interactions into sales, while delivering a polished and memorable brand experience. The role demands strong communication skills, high energy, and a natural ability to influence buying decisions.

Duties and Responsibilities:

1. Sales & Revenue Generation

• Drive daily sales through active customer engagement and conversion.
• Achieve and exceed individual sales targets.
• Upsell and cross-sell to maximize billing value.
• Maintain strong product knowledge (features, pricing, and story).

2. Customer Engagement & Experience

• Approach and engage customers confidently in a non-intrusive manner.
• Deliver compelling product storytelling, including:
• Craftsmanship
• Sustainability
• Inclusion-led production
• Handle queries and objections effectively to close sales.

3. Brand Representation

• Represent the brand with professionalism, enthusiasm, and authenticity.
• Maintain excellent grooming and a high standard of personal presentation.
• Ensure the kiosk is clean, organized, and visually appealing at all times.

4. Retail Operations & Inventory

• Manage daily kiosk operations including opening and closing.
• Track stock levels and coordinate replenishment.
• Ensure accurate billing and cash/card transaction handling.
• Maintain visual merchandising standards.

5. Order Capture & Coordination

• Identify and record bulk or institutional inquiries.
• Share leads with internal teams for follow-up.
• Support basic follow-ups where required.

6. Market Feedback

• Share insights on:
• Customer preferences
• Pricing sensitivity
• Product feedback
• Highlight fast-moving and slow-moving products.

7. Sales Tracking & Reporting

• Maintain daily sales records.
• Track performance against targets.
• Report key updates, challenges, and opportunities.

Education and Experience

• Minimum 1–3 years of experience in retail or customer-facing sales roles.
• Experience in airports, premium retail, or exhibitions is preferred.
• Graduation mandatory.

Knowledge

• Understanding of retail sales and customer service principles.
• Familiarity with POS systems and billing processes is a plus.

Skills and Competencies

• Strong communication skills (English and Hindi required).
• Confident, energetic, and persuasive personality.
• High level of customer orientation.
• Ability to work in a fast-paced environment.
• Strong sales focus with a results-driven mindset.

Location and Work Schedule

• Based at Adani T2 Domestic Terminal, Mumbai.
• Willingness to work in rotational shifts, weekends, and holidays.

Compensation and Benefits

• Fixed salary + performance-based incentives.
• Opportunity to work in a premium retail environment.
• Exposure to high-volume customer interactions and brand-building.

Pay: Up to ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person