Store Manager

Store Manager Lenskart

Job Type:

Experience Required:

Education:

About Lenskart

Lenskart is India’s fastest-growing omnichannel eyewear brand, redefining how people see and experience the world. With cutting-edge technology, trendsetting products, and a customer-first approach, we are scaling rapidly across offline retail and online platforms.

Role Overview

Store Manager

Key Responsibilities

• Store Operations & Sales Drive:

• Achieve monthly, quarterly, and annual store sales targets and key performance indicators (KPIs).
• Monitor daily store KPIs (conversion rates, average bill value, units per transaction).

• Team Leadership & Development:

• Lead, mentor, and motivate a team of sales executives and optometrists.
• Conduct daily huddles, assign targets, and foster a culture of high performance and continuous learning.

• Customer Experience & Loyalty:

• Ensure every customer receives a seamless, personalized, and memorable shopping experience.
• Resolve customer queries and escalations promptly to maintain high customer satisfaction (NPS).

• Inventory & Visual Merchandising:

• Maintain optimum stock levels, conduct regular inventory audits, and minimize shrinkages.
• Ensure store visual merchandising strictly aligns with Lenskart brand guidelines.

• Process & Compliance:

• Ensure adherence to standard operating procedures (SOPs), cash management, and billing accuracy.

Requirements & Qualifications

• Overall Experience:

  4 to 8 years of proven experience in retail sales (Apparel, Footwear, Consumer Durables, Telecom, or Eyewear preferred).

• Leadership Experience:

  Minimum

  2 years

  of experience in a team-handling/leadership role (e.g., Assistant Store Manager, Floor Manager, or Store Manager).

• Education:

  Minimum 12th Pass up to MBA / Master’s Degree.

• Skills:

• Strong retail sales acumen and operational discipline.
• Demonstrated capability to coach, train, and manage retail staff.
• Excellent communication and interpersonal skills.
• Basic computer proficiency and experience handling POS/CRM software.

What We Offer

• Competitive salary package with high-earning sales incentives.
• Fast-track career growth opportunities within a rapidly expanding brand.
• Employee discounts, comprehensive health benefits, and a collaborative work culture.

How to Apply

[abhishek.gauda@lenskart.com]