Stat Programmer 2

3 - 5 years

6 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Manage customer portals and create delivery notes.
  • Validate price agreements and monitor EDI orders.
  • Confirm order details and manage manual order entry.
  • Handle order exceptions, send order confirmations, and manage returns.
  • Track customer order delivery and issue credit notes.
  • Price dispute management and provide technical support.
  • Answer customer questions regarding technical issues and forward complex topics and dispute cases to respective responsible functions.
  • Analyze internal requests.
Job Requirements
  • Education or university degree in business administration, sales, commerce, or any other relevant field.
  • Proficiency in Spanish is mandatory.
  • Experience in Order to Cash/Account Receivables/Credits and Collections/Order management/Customer service domain.
  • SAP Financials (FICO) is mandatory and SD is an added advantage.
  • MS Office (Excel, PowerPoint, Word) is required.
  • Flexibility with shift timing and experience in a 24x5 shift model.
  • Service-oriented mindset and proven ability to develop new ideas and creative solutions.
  • Overall overview or working experience in controlling, reporting, or data analysis is an added advantage.
  • Experienced in a Shared Service Centre environment (ticketing tool, SLA KPIs).

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