Startup Generalist

Experience

: 3.00 + years

Salary

: Confidential (based on experience)

Expected Notice Period

: 7 Days

Shift

: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type

: Remote

Placement Type

: Full Time Indefinite Contract(40 hrs a week/160 hrs a month)

(*Note: This is a requirement for one of Uplers client - Bake Street)What do you need for this opportunityMust have skills required:Customer support expertise, Social media Management, Content Creation, Video Editing, Data Research, Quick learning ability, Tech-savvy & adaptable, Problem-solving mindset, Self-Starter Attitude, Marketing & communications, Team collaboration skills, Startup environment familiarityBake Street is Looking for:

Startup Generalist

We're looking for a hands-on, resourceful

Startup Generalist

who thrives in a fast-paced startup environment and loves wearing multiple hats. If you're the kind of person who figures things out, learns fast, and gets things done, we'd love to meet you.

What You'll Do

Customer Support

• Learn our product inside and out to assist customers effectively.
• Manage live chat and phone support to troubleshoot issues.
• Communicate with empathy, clarity, and accountability.
  

Social Media & Engagement

• Create, schedule, and post content (reels, posts, stories) for Instagram, Facebook, TikTok, Reddit, and LinkedIn.
• Engage with other bakery businesses like, comment, and build community.
• Track engagement and share creative ideas for growth.
  

Content Creation

• Design marketing flyers, social media visuals, and email campaigns.
• Create short, engaging product videos highlighting product features and customer stories.
  

Testing

• Conduct usability testing on the customer portal.
• Identify bugs and suggest improvements based on user experience.
  

Sales & Marketing

• Make outbound calls to qualify leads and confirm bakery owner details.
• Send personalized follow-up emails to potential customers.
  

Research

• Collect and refine business and owner data for bakeries across key regions.
• Support sales and marketing with accurate, updated data.
  

What We're Looking For

• Strong communication and writing skills.
• Creative eye for design and social media storytelling.
• Quick learner with high adaptability who can switch between roles easily.
• Tech-savvy and comfortable using Canva, social media, word, google suite.
• Self-starter who can work independently with minimal supervision.
• Problem solver who takes initiative to fix, improve, and innovate.
• Team player with a positive, can-do attitude.
  

Bonus Points

• Experience in startups or small teams.
• Familiarity with video editing tools.
• Background in marketing, communications, or customer success.
  

Why Join Us

• Learn everything about SaaS, sales, marketing, and customer operations.
• Direct mentorship from founders.
• Opportunity to grow fast as this role can evolve into leadership.
• Be part of a small, passionate team making a real impact in the bakery industry.
  

How to apply for this opportunity

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!