SSG-CPAG DELHI

The main responsibility in this role is to track and analyze product failures. This involves accurately identifying, recording, and categorizing all product failures. Additionally, conducting timely root cause analyses for identified product failures is crucial for this position. Moreover, the job requires involvement in new product development. This includes executing through Product Lifecycle Management to provide real-time updates to all stakeholders. Regular reviews are conducted to compare planned activities with actual outcomes, focusing on service strategy, DFS, and service manual. Furthermore, providing training to enhance the competency of engineers and channel partners is an essential aspect of this role. The ideal candidate should have expertise in HVAC systems, particularly proficiency in room air-conditioner installation. Effective communication skills, as well as strong problem-solving and decision-making abilities, are also key qualifications for this position.,