SRE Consultant

Role & responsibilities

Design and Architect SRE element into all the existing and new apps and services along with defining several controls/processes that ensures SLAs/KPIs are met.
Define SLAs/SLIs/SLOs metrics at a technical level and ensure 100% adherence.Proactively maintain services once they are live by measuring and monitoring availability, latency and overall system health.Respond quickly to issues and mobilise responsible individuals quickly to achieve the fasted possible resolution.Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviewsScale system and service sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and speed of service resolution.Continually analyse service to end customers with a view to enhancing customer experience, eradicating issues, fixing root causes and driving quality into everything we do.Educating support operations and customer help desks to adapt to new ways of working by increasing skills and knowledge.Perform RCAs, publish reports and take it to the next level by inventing short/long term fixes and further Runbooks.Be part of the Agile Mode of delivering Work Products by performing Backlog planning, Sprint Planning, Design Reviews, Peer Reviews and Retrospectives

Roles & Responsibilities

Experience in one or more of the following: C, C++, Java, Python, Go, Ruby or shell scripting
Experience with Windows and Unix/Linux operating systems internals and administration (e.g. filesystems, system calls) or networking (e.g. TCP/IP, routing, network topologies and hardware)Experience with containers and containers orchestration (e.g. Kubernetes, Docker) Extensive knowledge of AWSHands-on experience with IAC tools such as Cloudformation and TerraformExperience with Configuration Management tools such as Ansible, Chef.Experience with cloud hosted application-monitoring tools such as Kibana, ELK stack etcExperience with Observability tools such as Dynatrace or DatadogExcellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technicalComfortable working in a fast-paced, multi-tasking, dynamic environmentExperience with deployment automation, working with platforms for configuration management, provisioning and artifact repositories.Preferred to have expertise with Make, Maven, Groovy, Gitlab, Gitlab pipelines, ArgoCD, AWS Codebuild/Codepipeline/CodeDeployExperience in improving internal processes and good understanding of security engineeringCapable of grasping, modifying and maintaining systems and code developed by others.Ability to debug and optimise code and automate routine tasksSystematic problem-solving approach, coupled with a strong sense of ownership, drive and determination.Ability to think outside the box and find innovative solutions to complex problems.

Preferred candidate profile

aman.a@acesoftlabs.com

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