Sr. Technical Lead

Job Description

About LeadSquared:One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale. We are backed by prominent investors such as Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, Middle East, ASEAN, ANZ, and South Africa. Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivans 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadiusEngineering @ LeadSquaredAt LeadSquared, we like being up to date with the latest technology and utilize the trending tech stacks to build our product. By joining the engineering team, you get to work first-hand with the latest web and mobile technologies and solve the challenges of scale, performance, security, and cost optimization.Our goal is to build the best SaaS platform for sales execution in the industry and what better place than LeadSquared for an exciting career?About Service Cloud:We are working on a new product idea. The mission of this project is to create a world-class customer experience software platform that helps businesses understand their customers better so they can retain and grow them. This fits very well in the long-term goal of our business to drive the complete revenue acquisition, retention, and growth process. The cornerstone of this CX platform would be the ability is to ingest all feedback across ticketing, emails, social media, phone calls, zoom calls, surveys etc., and derive insights & action items through natural language processing and text analysis.The Role: We are looking for a hands-on Lead Engineer to work with us in building the product from Grounds-up. He or She will be working in a fast-paced environment. Ability to work in an ambiguous environment, is result-oriented, customer focused and is able to work in a very fast, iterative manner. Website Careers Page Work with the teams to gather functional requirements, Understand Business Requirements/One-Liners and develop technical specifications. Technical evaluation and hands-on prototyping new solutions including cost analysis and lifecycle support. Key responsibilities: Architect, Design and Build scalable and highly available application (Microservices based architecture) Provide support for the full life cycle of product development. Create, enhance and maintain Services (REST/GraphQL). Implement high performance, resilient and scalable services. Responsible for the quality, performance, robustness, and scalability of the services/features implemented by the team. Troubleshoot complex technical issues. Identify and mitigate risks on projects. Work with developers, automation engineers and support teams and help them improve their productivity by automating the repetitive processes, Provide support for the full life cycle of product development. Create, enhance and maintain Services (REST/GraphQL). Implement high performance, resilient and scalable services. Work with Ops team to setup the Build Pipeline and automate deployment of platform in AWS/GCP. Support the production instances by providing timely resolution of application, performance, systems and infrastructure incidents Help the engineering managers to build the engineering culture (TDD, ATDD, BDD, Code Quality, Automation, and Continuous Integration/Deployment) within the teamsKey Requirements: Bachelors Degree with 6 to 12 years of experience. Passionate about Technology. Excellent problem solving, hands-on engineering, and communication skills. Excellent interpersonal skills to negotiate with the stakeholders and coach the teams Experience in AWS/GCP, Microservices, Kafka, Docker, Kubernetes Strong experience in programming in Java/Scala/Python with a solid of understanding of OO Design Principles, Design Patterns, Code Quality Metrics. Good Understanding of Relational databases like MySQL, Postgres and Graph databases like Neo4J, Tiger Graph Awareness of the In-Memory Database Ecosystem (IMDB, IMDG, IMDF) and Data Lake.Website Careers Page Accelerated Growth & Rewards Easily approachable management Work with the best minds and industry leaders Flexible work timingsInterested?If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquare