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Sr. Technical Associate

10 - 15 years

0 Lacs

Chennai

Posted:16 hours ago| Platform: GlassDoor logo

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Skills Required

reports escalation communication

Work Mode

On-site

Job Type

Part Time

Job Description

10 - 15 Years 1 Opening Chennai Role description Ensure Turn Around Time (TAT) as per SLAs Handle process as per Quality norms. Preparing daily, weekly and monthly reports to be submitted to clients. Escalation of issues / requirements to SD team related to DCMS applications. Care for customers in case of any urgent requirements on BAU activities Managing vendors in performing daily activities. Skills Basics of computers Analytical skills Communication skills Listening skills Problem solving skills Initiative and pro-activeness skills Task orientation skills

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