About The Company
Mastercard powers economies and empowers people in over 200 countries and territories worldwide. Our mission is to build a sustainable economy where everyone can prosper by providing innovative digital payment solutions that are secure, simple, smart, and accessible. We leverage cutting-edge technology, strategic partnerships, and a global network to deliver a diverse range of products and services that enable individuals, businesses, and governments to realize their full potential. Our commitment to innovation and excellence positions us as a leader in the digital payments industry, driving positive change and economic growth across the globe.
About The Role
We are seeking a Senior Specialist in Product Management specializing in Custom Analytics and AI Solutions to join our Mastercard Data & Services team. This role offers an exciting opportunity to influence the development and expansion of our data-driven product suite, supporting smarter decision-making and better outcomes for our clients. As a key contributor, you will work closely with engineering, design, sales, and regional teams to design, develop, and deliver innovative analytics products tailored to our customers needs. You will play a pivotal role in translating customer insights into scalable solutions, ensuring product-market fit, and driving adoption across multiple regions.The ideal candidate will have a strong background in product management, with proven experience in developing B2B data analytics solutions. You will be responsible for supporting go-to-market strategies, managing stakeholder relationships, and fostering a user-centric, data-driven culture. This position reports directly to the Director of Product Management and offers a collaborative environment where your expertise will help shape the future of Mastercards analytics offerings.
Qualifications
The successful candidate will possess a combination of technical acumen, strategic thinking, and excellent communication skills. A minimum of 5 years of experience in product management, particularly within data analytics, AI, or related fields, is required. A demonstrated ability to independently manage projects, develop scalable B2B solutions, and work effectively across cross-functional teams is essential. Candidates should have a strong understanding of the Software Development Lifecycle, Agile methodologies, and product lifecycle management.Preferred qualifications include experience working with external partners to co-develop solutions, strong stakeholder management skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences. A background in building and executing go-to-market strategies across multiple regions and markets will be advantageous. A degree in Computer Science, Data Science, Business Administration, or a related field is preferred.
Responsibilities
- Support and enhance the product portfolio of custom analytics, configured analytics, and derived products, shaping the product vision, strategy, and roadmap based on market trends and customer demands.
- Design and develop analytics products and solutions that enable smarter decisions and improved outcomes for clients, leveraging both in-house and third-party assets to maximize ROI.
- Collaborate with regional and frontline teams to serve as a product expert, providing training, sales enablement materials, and ongoing support to drive product adoption.
- Manage relationships with external suppliers and partners, ensuring compliance with Mastercard policies and maintaining high standards of quality and security.
- Implement and promote product management best practices throughout the product lifecycle, including Agile development, quality assurance, and continuous improvement initiatives.
- Foster a user-centric, data-driven culture by engaging in regular Voice of the Customer activities, identifying friction points, and developing action plans to enhance user experience.
- Partner with technical teams to ensure the delivery of high-quality, functional software solutions that meet business needs efficiently and effectively.
- Communicate effectively across cultures and geographies, engaging with technical and non-technical stakeholders to gain support and alignment for strategic initiatives.
- Drive knowledge sharing through documentation and best practices to ensure consistency, scalability, and repeatability across projects.
Benefits
Mastercard offers a comprehensive benefits package designed to support the health, well-being, and professional development of our employees. This includes competitive salary packages, health insurance, retirement plans, and paid time off. We also provide opportunities for continuous learning and career advancement, including training programs, workshops, and access to industry conferences. Our inclusive work environment promotes diversity, collaboration, and innovation, ensuring that every team member feels valued and empowered to contribute their best. Additionally, Mastercard fosters a flexible work culture that supports work-life balance and remote working options where applicable.Equal OpportunityMastercard is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We believe that diverse perspectives and experiences foster innovation and drive our success. All employment decisions are made based on merit, qualifications, and business needs, and we encourage individuals from all backgrounds to apply.
