Sr Software Engineer (AI Applications)

UKG is a leader in the HCM space, and is at the forefront of artificial intelligence innovation, dedicated to developing cutting-edge generative AI solutions that transform the HR / HCM industry and enhance user experiences. We are seeking a talented and motivated AI Engineers to join our dynamic team and contribute to the development of next-generation AI/GenAI based products and solutions. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

Responsibilities:

• Software Development: Write clean, maintainable, and efficient code or various software applications and systems.
  • GenAI Product Development: Participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment.Assist in researching and experimenting with state-of-the-art generative AI techniques to improve model performance and capabilities.
• Design and Architecture: Participate in design reviews with peers and stakeholders
• Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines
• Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.
• Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner.
• Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences.
• Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production.
• Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials.

Basic Qualifications:

• Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 2+ years of professional software development experience.
• Proficiency as a developer using Python, FastAPI, PyTest, Celery and other Python frameworks.
• Experience with software development practices and design patterns.
• Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA.
• Basic understanding of cloud technologies and DevOps principles.
• Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services.

Preferred Qualifications:

• Experience with object-oriented programming, concurrency, design patterns, and REST APIs.
• Experience with CI/CD tooling such as Terraform and GitHub Actions.
• High level familiarity with AI/ML, GenAI, and MLOps concepts.
• Familiarity with frameworks like LangChain and LangGraph.
• Experience with SQL and NoSQL databases such as MongoDB, MSSQL, or Postgres.
• Experience with testing tools such as PyTest, PyMock, xUnit, mocking frameworks, etc.
• Experience with GCP technologies such as VertexAI, BigQuery, GKE, GCS, DataFlow, and Kubeflow.
• Experience with Docker and Kubernetes.
• Experience with Java and Scala a plus.