Sr. Salesforce Lead & Support Engineer

8 - 12 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a highly skilled Salesforce Lead, you play a crucial role within the team as an individual contributor, lead, mentor, and reviewer of 3 to 5 team members" work. Your expertise in defining solutions for problems, creating designs, including data models, is essential for successfully delivering large-scale projects. Your extensive experience as a Salesforce Lead & Support Engineer will be evident through your strong leadership abilities. **Key Responsibilities:** - Strong functional and development experience in Sales Cloud and Service Cloud FSL, RMA, Experience/Communities Cloud, and CPQ. - Experience in Zoho or similar support ticketing system. - Hands-on experience in the Salesforce deployment process, including source control management, change sets, workbench, and other tools. - Ability to manage multiple simultaneous projects and clients effectively. - Proficient in Salesforce integration (SOAP and Rest) with third-party systems. - Expertise in data exporting and importing using import wizard, Data Loader, and Workbench. - Skilled in data migration using Data Loader and Data IO tools. - Strong experience in Visualforce page, Apex Class, Salesforce configuration, and Salesforce customization. **Qualifications Required:** - Bachelor's degree in Computer Science, Engineering, or related field. - Minimum of 8 years of experience working as a Salesforce Lead and support engineer or in a similar role. - Proficiency in Sales Cloud and Service Cloud FSL, RMA, Experience/Communities Cloud, and CPQ. - Hands-on experience in data migration using Data Loader and Data IO tools. - Strong communication skills, both verbal and written. You will enjoy various perks and benefits such as hybrid working, flexibility in timings, team outings, exciting career path opportunities with an exponentially growing company, fun activities, abroad opportunities, and deserving compensation. Location: Hybrid | Hyderabad | Pune | Bengaluru Minimum Experience: 8+ Years Salary: As per Industry Standard,

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