3 Apex Class Jobs

Salesforce Quality Assurance Engineer (Automation & Manual) Were the obstacle overcomers, the problem get-arounders. From figuring it out to getting it doneour innovative culture demands yes and how! We are UPS. We are the United Problem Solvers. About Applications Development at UPS Technology: Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience. As a member of the applications development family, you will help UPS grow and provide valuable services across the globe. About this role: The Salesforce Quality Assurance Engineer performs full testing lifecycle for both functional and non-functional testing, Design, create, execute, and maintain test cases, and scripts related to the Salesforce platform. He/She is responsible for providing creation of test cases and working with the developers on releases and deployments, including the implementation of quality gates with QA automation. He/She participates in software specification, gap analysis, requirements analysis, and testing for Applications Development (AD) initiatives to meet business requirements. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications manual testing, automated testing, and maintenance. Additional details: Will be working on a global deployment of Salesforce Platform Management to 40 countries and corresponding languages, 1000 locations and 25,000 users This is a dynamic application that is rapidly growing with new Partner relationship, Language translations and Content Management functionalities Develop test frameworks to validate salesforce modules and integrations Lightning/Velocity components, APEX Class, Triggers, Visualforce pages, etc. covering Aura and LWC Working expertise with Platform Management, Service Cloud & Service Business Process (Email to Case, Web to Case, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) Testing, including defining/supporting user acceptance testing (UAT) and gathering feedback from pre-release testers Perform data updates / migration using Data Loader and other Salesforce tools Execute regression test events, testing & tracking of known issues and report on errors that are identified Configure necessary test automation software as needed to complete assigned testing Participate in software specification, gap analysis, and requirements analysis Ability to write clear, detailed test cases Performs tasks within planned durations and established deadlines. Collaborates with teams to ensure effective communication in supporting the achievement of objectives. Strong Ability to Automate test iterations on issues/defects, regression testing etc. Evaluate existing test artifacts and design test cases/scripts for new releases Ensure quality of Salesforce application development through establishment of testing and automation control gates Assist in defining metrics to track completion phase, defect reports, defect prevention, and test coverage Work backlog of test plan automation of multiple concurrent Salesforce Modules that have transitioned from Development to Operations and Maintenance Conduct Quality Assurance activities to ensure the highest quality releases of Salesforce Modules Log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA/TFS Minimum Qualifications: Understanding of Salesforce, Salesforce architecture and concepts Prior experience testing the Salesforce platform and automation of Salesforce application Preferably 5+ years QA Experience. Minimum 2+ years of hands-on experience in testing of Salesforce Lightning framework covering Aura and LWC Must have Skills: Salesforce QA , Salesforce PRM, Sales Cloud & Service Cloud , Salesforce LWC components , Salesforce Migration , API , Automation, Selenium , Whitebox and Blackbox testing, Smoke testing Ability to write clear, detailed test cases and acceptance criteria Experience with latest tools: Selenium BDD with CICD Automation Testing, Copado (CRT), best practices, QA methods Experience in testing Content Management, Translations, and 3rd party AppExchange component integrations Experience in Security and Vulnerability testing Flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment Must be detail-oriented and Self-Motivated Learner Ability to collaborate with others Excellent written and verbal communication skills Bachelor's degree and/or Master's degree in Computer Science or related discipline or the equivalent in education and work experience Salesforce Certifications: Platform Admin (mandatory) CSTE (mandatory) CSQA (desired) BASIC QUALIFICATIONS: Where permitted by applicable law, employees must be fully vaccinated for COVID-19 by their date of hire/placement to be considered for employment. Fully vaccinated means two weeks after receiving the second shot for Pfizer and Moderna, or two weeks after Johnson & Johnson. Employee Type: Permanent

Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Leading Junior & Intermediate Developers Primary Skills: Strong knowledge with Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) Participate in discussions and negotiations with business representatives about requested functionality Experience with Salesforce Governor limits Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, oath and Single Sign-On Experience with data updates data migration using Data Loader and other Salesforce tools Participate in the code reviews and ensure the code achieves appropriate test coverage Analytical skills and ability to debug and resolve issues/defects Ability to author technical solution approach and design documentation Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum or other industry leading tools Salesforce Certification: Admin, Platform Developer 1 Secondary Skills: Some Project Management Skills Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point) Written and verbal communication skills Self-Motivated learner Qualifications: 7 to 10 years of experience in development and implementation of the Salesforce applications. Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Employee Type: Permanent

Skills and Experience- 1. 12 - 15 years of Total Experience in CRM solutions with 8+ years in Salesforce. 2. Well experienced in Salesforce Sales Cloud, Service cloud, exposure to Marketing cloud, good to have understanding of Communications cloud and Financial Services Cloud. 3. Experience in SOQL, SOSL Queries, Developer Console, Eclipse Force.com IDE/Maven IDE, Reading SFDC platform logs, Lightening, Apex Class, VisualForce Process Builder, Triggers, Omni Studio development. 4. Minimum of 8x Certifications in Salesforce 5. Strong experience with community building initiatives and involved in mentoring team members 6. Well experienced in technical solution development for customer proposals 7. Have excellent senior client stakeholder communication skills, structured, strong analytical and results-oriented mindset. 8. Proven Leadership and Team management skills to achieve organizational goals Responsibilities- 1. Define skill development plans for consultants in Salesforce competency; nominate and manage specialists and skill sets related to specializations 2. Contribute to proposal development. 3. Provide directions and solutions for delivery code red, complex architecture development 4. Develop Business Case, Benefits realization plan and measure KPIs 5. Participate in customer interactions and deliver executive-level presentations deriving actions/ decisions 6. Bring thought leadership and ensure visibility and brand building through competence development programs and participation in partner led and other events. 7. Analyze market trends, conceptualize assets and accelerators to get an edge over competitors 8. Ensure that Specializations and Certifications are acquired in order to maintain and advance partnership levels and capabilities