Sr. Insurance Associate

1 - 8 years

3 - 10 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Review enrollment requests to ensure all required eligibility data is present to enable enrollment for all MetLife products
Verify eligibility by researching within one or more applications including GroupFacts, UIS, CDF and CBS
Input data manually into UIS and/or GroupFacts (keying both Core and VB products like Critical Illness, Aura, DLP, others)
Respond to requestors in a timely manner within TAT

Clearly & accurately respond to customers/Service teams beyond standard template text (follow up for missing data)
Terminate employee enrollments
Auditing to find keying discrepancies
Partner with key stakeholders to assess root cause and resolve escalations
Ensure SLAs are met
Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations

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Metlife logo
Metlife

Insurance and Financial Services

New York

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