Sr. Executive/Asst. Manager - Customer Relation

The job involves acting as the main point of contact for clients, addressing queries and concerns, handling customer complaints, and providing appropriate solutions within the specified time limit. You will be responsible for following up to ensure resolution and maintaining a high level of client satisfaction. Additionally, you should have knowledge of the EWS flats allotment process and real estate software Farvision. Your tasks will include managing responsibilities such as Allotment letter, receipt generation, demand letters, bank documentation, and possession documentation. It is essential to ensure timely collections as per the requirement. The desired profile for this position includes knowledge of real estate software Farvision, managing tasks such as Allotment letter, receipt generation, demand letters, bank documentation, possession documentation, and MIS generation. Candidates from a Real Estate background and those with an MBA (Regular) qualification are encouraged to apply. Key skills required for this role include CRM, Real Estate, and bank documentation. If you are interested in this opportunity, please send your application to hr@prateekgroup.com. The deadline for applications is 31/08/2025.,