Sr Engagement manager- Property & Causality

13 - 20 years

15 - 30 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Your Role:

  • Team Handling
    • Handle a team of 30-50-member team, including SMEs and leads
    • Effectively monitor the team's performance
    • Track team's performance through intelligent reporting
    • Conduct one-o-ones with team in timely manner
    • Resolve teams issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment
    • Should be able to convey leadership messaging
  • Able to work in complex environments and should be able to multitask
  • Prepare weekly and monthly reports/dashboards
  • Be able to prepare and run client weekly/monthly presentations
  • Track and report Risk and Compliance matters promptly
  • Excellent understanding of P&C Auto Insurance processes
  • Good skills and knowledge of leadership, facilitation, conflict resolution
  • Excellent in logical and reasoning skills, ability to analyse the requirements
  • Be innovative, open minded and progressive in thinking
  • Can coordinate and do follow ups with stakeholders
  • Excellent communication skills, both written and verbal - should be able to interact with client partners independently.
  • Be open to work with other peers and team members as required by the Management
  • Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook
  • Understands the business use of automations methodologies like – RPA/AI/Gen AI –

    Desirable

Your Profile:

  • Excellent communication skills – verbal and written
  • Good understating of MS tools – Excel, Word & PowerPoint
  • Problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to handle sensitive and confidential information with integrity

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