Sr Customer Service Representative

1 - 2 years

1 - 2 Lacs

Posted:9 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Teleperformance is Hiring – Mumbai (Malad)

Senior Customer Service Representatives for Voice, Non-Voice

Location

Shift

Workdays

Salary

Voice Process:

Chat Process:

Backend:

Important Information for all Job Seeker, All Process Shift Time will be 24/7 Rotational

Hiring Boundary (Cab Facility):

Western Line: Mira Road to Churchgate

Central Line Candidates: Kindly check the location before applying. (One-Side Cab + Centralized Pickup & Drop)

Roles & Responsibilities:

Voice Process: Handle inbound calls for UK/US-based customers and provide accurate solutions.

Chat Process: Investigate banking fraud transactions and resolve queries via chat.

Backend Operations: Monitor transactions and assist in fraud investigations on behalf of the bank.

Interested? Send your resume to:

sohail.sayyed@teleperformancedibs.com

Contact: 7021952360 (Monday–Friday)

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