Sr. Content Authoring Expert (SharePoint specialist)

As a Senior Content Management for the GCOE Business Enablement vertical at Gallagher Center of Excellence, your role will be crucial in leading and executing the web publishing strategy and administration for external and internal digital channels using the company's CMS. You will interact with teams in Rolling Meadows, Chicago, and other global locations, ensuring smooth and efficient delivery of shared services functions to internal stakeholders while maintaining content accuracy and consistency. Your responsibilities will include fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. Exposure to advanced HTML/CSS is required. **Key Responsibilities:** - Lead and execute web publishing strategy and administration for external and internal digital channels using the company's CMS. - Provide assistance with content strategy and user experience within product teams. - Manage and publish content across multiple corporate websites ensuring consistent, relevant, and timely execution. - Own content authoring templates to ensure best practices in content web display, reuse, performance, and measurement. - Collaborate with marketing content owners to prepare content plans and update websites. - Create mockups of changes or new functionality. - Collaborate with the technical delivery team to manage new features and updates to the CMS. - Manage multiple tasks and projects simultaneously, prioritizing work to meet deadlines. - Work on content migration projects, site planning, creation, and ongoing site updates and enhancements. **Qualifications Required:** - Bachelor's degree in computer science, Information Technology, or related fields. - Basic knowledge of HTML/CSS or CMS. - 7+ years of digital content management or related experience. In your role, you will work with SharePoint Content Management for internal platforms and Sitecore Content Management for external platforms. For SharePoint, your responsibilities will include managing the creation, design, and maintenance of SharePoint sites, pages, document libraries, lists, and team spaces. You will ensure consistent application of content governance policies, taxonomies, and metadata tagging, oversee content lifecycle, train internal teams on best practices, and manage user permissions and security. Additionally, for Sitecore Content Management, you will manage and publish web content on the company's public-facing websites, work closely with marketing, communications, and design teams, monitor web content performance using analytics tools, and support localization and multilingual content publishing strategies. Gallagher values inclusion and diversity, embedding it into the organization's fabric for over 95 years. The company embraces employees" diverse identities, experiences, and talents, allowing them to better serve clients and communities. Inclusion and diversity are seen as vital strengths, and Gallagher commits to equal employment opportunities in all aspects of the employer-employee relationship. The company also makes reasonable accommodations for qualified individuals with disabilities.,