Sr. Business Analyst - Salesforce Job

Job Description

We are looking forward to hire Salesforce Professionals in the following areas : for Salesforce Business Analyst Responsibilities: Partner with functional experts from across the business to build requirements/user stories Consult with business stakeholders on new solutions and assist in implementation of these solutions on the Salesforce platform Consult with users to optimize their business processes and lead the CRM group meetings to drive business priorities Make recommendations on improvements to the user experience and increase system adoption Review the content of each new release and its impact on business processes and report back weekly on with status updates to the Executive team Experience in troubleshooting issues related to project functionality, data, or system performance Generating reports and dashboards to track key performance indicators (KPIs) and provide data-driven insights Creating custom fields, page layouts, reports, dashboards, and workflows Partner with functional experts from across the business to build requirements/user stories Clearly communicate release and functionality status, issues, risks, plans Qualifications: The candidate must have at least 6+ years of experience as a Salesforce Business Analyst Must have worked at least in Sales Cloud and Service Cloud Planning and overseeing Salesforce projects to ensure theyre completed on time and within budget Must have hands-on experience in Administration and Configuration skills in Salesforce Should be good at analysing and eliciting requirements, business case definition, requirement writing, requirement review, wireframing, problem solving Need to understand Agile, Jira and Confluence Have Salesforce certifications is a plus Should understand these Salesforce technical skills Reports and dashboards CRM Platform Sales Cloud Service Cloud Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture