Sr Base24 Technical Consultant

As a Senior Technical Consultant at our customer location in Mumbai, you will play a crucial role in ensuring that new and existing ACI customers receive exceptional service that aligns with their expectations and contractual agreements. Your primary responsibility will be to identify and develop solutions for customers by leveraging company products, outsourced solutions, and proprietary tools and techniques. Customers will look up to you as a consultant who can understand their needs, develop plans, and propose project deliveries. Your performance will be evaluated based on utilization, particularly billable hours. Your key responsibilities will include analyzing clients" business needs, preparing and reviewing High-Level Designs (HLD) and System Solution Documents (SSD), addressing customer requirements, troubleshooting issues, and providing immediate solutions. You will also assist customers with implementation efforts to ensure successful product adoption, follow prescribed processes, recommend improvements, and adhere to corporate policies, including the ACI Code of Business Conduct and Ethics. In addition, you will design, build, and maintain HP NonStop servers for ACI products, identify and correct problems uncovered during testing or through customer feedback, evaluate code for validity and compatibility, collaborate with development teams to prioritize needs and choose solutions, develop and validate test routines, provide estimates based on business requirements, and actively participate in mentoring junior staff while expanding your own skills and domain knowledge. To excel in this role, you should hold a Bachelor's degree in Computer Science, Information Systems, or a related field, along with at least 5 years of relevant experience. You should have in-depth knowledge of BASE24, XPNET, ATM/POS, ATM configuration files, Interchange interface, ISO8583, EMV/Contactless, TSS, data replication tools, transaction monitoring tools, HP Non-stop skills, TACL, TAL, Enscribe/DDL, and various tools like FUP, SCUP, INSPECT, Pathway, SCF, and SafeCom. Previous experience in project implementation within a bank or processor environment using Base24 and familiarity with transaction startup/shutdown maintenance of Tandem systems will be beneficial. If you are passionate about delivering high-quality technical solutions, collaborating with cross-functional teams, and contributing to the success of our customers, we invite you to join our team as a Senior Technical Consultant.,