SQL & Unix Systems Analyst

Role Overview: As a Support Engineer at Oracle Customer Success Services (CSS), you will play a crucial role in facilitating the seamless adoption of Oracle products by customers. Your responsibilities will include providing top-notch technical support, nurturing customer relationships, resolving issues related to cloud and database technologies, and maintaining clear and timely communication during the entire service lifecycle. This position demands a high level of technical expertise, outstanding customer service skills, and the capability to thrive in a round-the-clock global support setting. Key Responsibilities: - Deliver high-quality technical support to customers using Oracle products - Manage and cultivate strong relationships with customers to ensure their satisfaction and success - Resolve issues pertaining to cloud and database technologies efficiently and effectively - Communicate promptly and accurately with customers throughout the service lifecycle - Work collaboratively with cross-functional teams to support end-to-end delivery of services - Enhance your technical proficiency and engage with diverse customers across different industries Qualifications Required: - Strong technical acumen and expertise in Oracle products and technologies - Exceptional customer service skills with a customer-centric approach - Ability to thrive in a 24/7 global support environment and manage priorities effectively - Excellent communication skills to interact with customers and internal teams - Continuous learning mindset with a focus on career growth and driving customer impact (Note: No additional details of the company were present in the job description provided) Role Overview: As a Support Engineer at Oracle Customer Success Services (CSS), you will play a crucial role in facilitating the seamless adoption of Oracle products by customers. Your responsibilities will include providing top-notch technical support, nurturing customer relationships, resolving issues related to cloud and database technologies, and maintaining clear and timely communication during the entire service lifecycle. This position demands a high level of technical expertise, outstanding customer service skills, and the capability to thrive in a round-the-clock global support setting. Key Responsibilities: - Deliver high-quality technical support to customers using Oracle products - Manage and cultivate strong relationships with customers to ensure their satisfaction and success - Resolve issues pertaining to cloud and database technologies efficiently and effectively - Communicate promptly and accurately with customers throughout the service lifecycle - Work collaboratively with cross-functional teams to support end-to-end delivery of services - Enhance your technical proficiency and engage with diverse customers across different industries Qualifications Required: - Strong technical acumen and expertise in Oracle products and technologies - Exceptional customer service skills with a customer-centric approach - Ability to thrive in a 24/7 global support environment and manage priorities effectively - Excellent communication skills to interact with customers and internal teams - Continuous learning mindset with a focus on career growth and driving customer impact (Note: No additional details of the company were present in the job description provided)