Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 2.0 years
4 - 4 Lacs
bengaluru
Work from Office
Job Overview: We are looking for a Senior Support Executive with experience in ERP software support and strong knowledge of cloud-based SaaS ERP modules (Finance, Inventory, Procurement, Sales, etc.). Candidates with prior experience in similar ERP/accounting platforms ( e.g., Zoho, Tally, Odoo, or equivalent) are preferred. This role focuses on providing application support for our B2B cloud-based ERP solution , ensuring high client satisfaction and smooth business operations. Key Responsibilities: Provide L1/L2 support for our cloud-based ERP SaaS platform across various modules (Finance, Inventory, Procurement, Sales, etc.). Handle B2B client queries via email, chat, and phone; ensure timely and effective resolution. Assist in client onboarding, implementation support, and user training . Understand client business processes and configure workflows within the ERP system. Document tickets, resolutions, and create knowledge base articles for future reference. Generate MIS reports and assist in data analysis for clients and management. Collaborate with product and technical teams for issue escalation and enhancements. Ensure customer success and high adoption of the ERP system. Required Skills & Experience: 3+ years of experience in application/ERP support roles. Prior experience with ERP or accounting systems (Zoho, Tally, Odoo, or similar platforms). Strong understanding of SaaS-based ERP modules Accounting, Inventory, Procurement, Sales, etc. Excellent troubleshooting and problem-solving skills. Ability to communicate effectively with clients and handle escalations professionally. Proficiency in MS Excel & reporting tools . Desired Candidate Profile: Familiarity with cloud technologies, SaaS deployment, and API integrations . Understanding of business processes like Finance, Purchase, and Sales workflows Certifications in ERP systems or SaaS products will be an advantage. Ability to lead a team and mentor junior support executives. Qualification: Any Graduate (Commerce/Finance/IT background preferred) What We Offer: Competitive salary. Opportunity to work with a modern cloud ERP SaaS solution for the B2B segment . Career growth into leadership or product roles. Collaborative and innovative work environment. Apply Now: Send your CV to hr@tyagroup.co.in with the subject line Application for Senior Support Executive Cloud ERP SaaS.
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. The opportunity As a Business Tester, you will be accountable and responsible for preparing test strategy, test plan, test scenario, test scripts based on the project requirements. You will execute functional and regression test cases, report defects in the tracking tool, and ensure their closure through the STLC process. It is essential to have knowledge and experience in Guidewire Policy-Claims-BillingCenter/Insurance domain and experience in Agile methodology. Skills And Attributes For Success - Deft knowledge of Agile Scrum - Hands-on experience in Guidewire Policy-Claims-BillingCenter Products - Knowledge in P&C Insurance Domain - Knowledge in SQL basics - Understanding the entire modules and their functionality by verifying the Functional Specification and Style guide issued by the client - Responsible for writing and executing the Test Cases for Functional Testing - Maintaining the Bug Reports and delivery Note details - Involved in Peer-Review of the test cases, Sanity Testing, Smoke Testing, Regression Testing, System Testing, and User Acceptance Testing - Involved in review meetings and walk-through meetings - Attending status calls as needed to report on testing progress To qualify for the role, you must have a BE/BTech/MCA/M.Sc. with 2 - 5.5 years of UAT/Business testing experience in Guidewire Policy-Claims-Billing center/Insurance domain with Agile methodology. Ideally, you'll also have excellent communication skills, the ability to articulate concisely and clearly, and be ready to work as an individual contributor. What Working At EY Offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects, focusing on education and coaching alongside practical experience to ensure your personal development. We value our employees and offer support, coaching, and feedback from engaging colleagues, opportunities to develop new skills, progress your career, and the freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate across assurance, consulting, law, strategy, tax, and transactions. EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
0.0 years
1 - 2 Lacs
mumbai
Work from Office
Role & responsibilities After getting trained on our ERP software and implementing it at client sites and remotely Understand and document client business processes and requirements Map client needs to ERP functionalities and configure modules accordingly Install, configure, and set up ERP modules Train end users on modules of the ERP in terms of using it. Support clients during go-live and post-implementation phases Troubleshoot and resolve functional issues, coordinating with internal technical teams when needed Maintain detailed documentation of configurations, processes, training, and client feedback Travel extensively to client sites across India and abroad for implementation, training, and support Note: This is a very travel intensive role needing to travel across India and abroad (if need be) to customer sites to implement our ERP software. It provides foundational experience in ERP systems a critical area in enterprise software used by companies worldwide. Preferred candidate profile Fresh graduates with a basic understanding of accountancy. Willingness to travel across India throughout the year (mandatory) Excellent communication and interpersonal skills Quick learners with interest in ERP, software, and business operations Basic understanding of accounting, inventory, or operations Strong problem-solving skills and a client-focused mindset Ability to work independently and professionally at customer sites Note: Comprehensive training will be provided on our ERP software.
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
At Dailyrounds/Marrow (subsidiaries of NHPL), the mission is to revolutionize healthcare by empowering doctors to excel in their practice. The vision revolves around organizing and enhancing the knowledge of the practice of medicine, creating a thriving community of doctors and healthcare professionals throughout India. The flagship product, DBMCI One, is a NEET PG/NExT preparation app that boasts India's top faculty. The app provides unparalleled flexibility for guided learning, offering recorded lessons, live classes, and offline face-to-face sessions. Established in 1992, Dr. Bhatia Medical Coaching Institute (DBMCI) has been a trailblazer in medical exam preparation, offering specialized courses for NEET PG, FMGE, MDS, USMLE, and MRCP. The institute's impressive 92.5% success rate underscores its dedication to guiding students towards successful medical careers. DBMCI One prides itself on scalability, with over 500,000 doctors trusting the platform for their preparation. The app features terabyte-scale media streaming for seamless learning, 1,500+ hours of live classes annually, and accommodates up to 3,000 concurrent users. Key Features That Set DBMCI One Apart: - Guided Learning: Personalized mentorship through live streaming sessions. - Highly Engaging Video Content: Average session duration ranges from 50 to 70 minutes. - DBMCI Notes App: An ultimate digital study companion. - Exceptional Results: A 92.5% success rate driven by India's leading faculty. Responsibilities: 1. Process Design & Optimization: - Evaluate existing business and sales processes to identify inefficiencies and opportunities for enhancement. - Integrate new tools and technologies to streamline operations and ensure seamless data flow. - Lead the automation of business processes using tools like Zapier, n8n, Zoho, Qntrl, and Pipefy. - Communicate process updates and improvements to stakeholders across departments. - Develop scalable workflows to support team and geographical expansion. 2. Data Management and Analysis: - Analyze data to identify patterns, growth opportunities, and inefficiencies. - Generate insights by working with internal data teams or using tools like Excel, Google Sheets, Looker, or Tableau. - Support key business questions through structured analysis. - Monitor process performance metrics, create dashboards, and provide actionable insights. 3. Cross-functional Execution: - Foster collaboration among Operations, Support, Sales, Marketing, and Product teams to align process initiatives with business objectives. - Align business needs with data-backed solutions. - Collaborate with internal teams to launch and refine new business processes. 4. Continuous Improvement and Compliance: - Lead process improvement projects applying methodologies like Lean or Agile. - Ensure standardized, compliant, and industry regulation-aligned processes. - Manage daily operational activities and resolve operational blockers. - Connect with stakeholders to ensure operational deliverables are met. Qualifications: - 4+ years of relevant experience in business operations, process management, or strategy & analytics roles. - Bachelor's degree in Engineering/Business Management, Project Management, or related field (Master's degree or relevant certifications are a plus). - Strong understanding of process mapping, SOP creation, and continuous improvement methodologies. - Proficiency in MS Excel/Google Sheets, data analysis, reporting, and performance tracking. - Knowledge of visualization & dashboarding tools like Looker, Tableau, Power BI (SQL basics are beneficial). - Experience in managing large-scale day-to-day operations. - Excellent communication, problem-solving, and cross-functional collaboration skills. Desired Competencies and Growth Areas: - Operational Excellence: Proficiency in managing day-to-day operations and process execution. - Logical Thinking and Criteria-Making: Willingness to develop analytical reasoning and criteria-setting skills. - Automation Focus: Passion for automating business processes, with a target of 60% automation and 40% operational focus. If you are driven by process automation, operational excellence, and business transformation, we invite you to apply for this exciting opportunity. Please submit your updated resume to anjali.rastogi@dailyrounds.org.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential in helping EY become even better. Join us to create an exceptional experience for yourself and contribute to building a better working world for all. As a Business Tester in the Testing-Insurance Functional-Senior role at EY, you will be responsible for preparing test strategies, test plans, test scenarios, and test scripts based on project requirements. Your tasks will include executing functional and regression test cases, reporting defects in tracking tools, and ensuring their closure through the STLC process. Your knowledge and experience in Guidewire Policy-Claims-BillingCenter and the Insurance domain will be valuable, along with your expertise in Agile methodology. Key Responsibilities: - Prepare test strategy, test plan, test scenario, and test scripts based on project requirements. - Execute functional and regression test cases. - Report defects in tracking tools and ensure closure through the STLC process. - Review meetings and walk-through meetings participation. - Knowledge and experience in Guidewire Policy-Claims-BillingCenter / Insurance domain. - Strong understanding of Agile Scrum, Guidewire Policy-Claims-BillingCenter Products, and P&C Insurance Domain. - Experience in SQL basics and writing/executing test cases for Functional Testing. - Team player with experience in Stakeholders management. - Participate in review meetings, walk-through meetings, and status calls as needed to report on testing progress. Qualifications: - BE/BTech/MCA/M.Sc. degree. - 5 - 8 years of UAT/Business testing experience in Guidewire Policy-Claims-BillingCenter/Insurance domain with Agile methodology. Preferred Qualifications: - Excellent communication skills with the ability to articulate clearly and concisely. - Readiness to take on individual contributor and lead roles. Working at EY offers you the opportunity to work on inspiring and meaningful projects, receive support, coaching, and feedback from engaging colleagues, and develop new skills and progress your career. You will have the freedom and flexibility to handle your role in a way that suits you best, all within an interdisciplinary environment that values high quality and knowledge exchange. Join us at EY and contribute to building a better working world.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Business Tester, you will be accountable and responsible for preparing test strategy, test plan, test scenario, and test scripts based on the project requirements. You will execute functional and regression test cases, report defects in the tracking tool, and ensure closure through the STLC process. It is essential to be involved in review meetings and walk-through meetings. Candidates should have knowledge/experience in Guidewire Policy-Claims-BillingCenter/Insurance domain and experience in Agile methodology. To qualify for the role, you must have a BE/BTech/MCA/M.Sc. degree with 2-5.5 years of UAT/Business testing experience in Guidewire Policy-Claims-BillingCenter/Insurance domain with Agile methodology. Skills And Attributes For Success: - Deft knowledge of Agile Scrum - Hands-on experience in Guidewire Policy-Claims-BillingCenter Products - Knowledge in P&C Insurance Domain - Knowledge in SQL basics - Understanding the entire modules and their functionality by verifying the Functional Specification and Style guide issued by the client - Responsible for writing and executing the Test Cases for Functional Testing - Maintaining the Bug Reports and delivery Note details - Involved in Peer-Review of the test cases, Sanity Testing, Smoke Testing, Regression Testing, System Testing, and User Acceptance Testing - Attend status calls as needed to report on testing progress Ideally, you'll also have excellent communication skills, the ability to articulate concisely and clearly, and be ready to work as an individual contributor. What Working At EY Offers: At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
10.0 - 20.0 years
7 - 15 Lacs
Hyderabad
Work from Office
Head of IT, Analytics & Digital Transformation Role Objective: Lead and manage all technology platforms (ERP, IoT, Analytics, SaaS, IT Infrastructure) while driving innovation, training, and adoption of new digital tools. Responsible for operational excellence, cost management, and contributing to overall business profitability through digital transformation initiatives. Key Responsibilities: 1. Technology Infrastructure & Platform Management Oversee and administer Google Workspace, Balena IoT, Tableau, ERP, websites, domains, APIs, SaaS tools, LEI numbers, and Datakart. Track platform subscriptions, renewals, and compliance-related certifications. Ensure security, uptime, backups, and continuity of operations. 2. ERP and Business Systems Oversight Manage bug identification, tracking, and coordination of ERP upgrades with internal/external developers. Ensure the ERP evolves in line with new business needs, legal compliance, and user feedback. Establish structured ticketing and change management systems. 3. Analytics, Data and Business Intelligence Maintain Tableau systems and enable real-time analytics for all key departments. Develop data dashboards, pipelines, and ensure ease of reporting. Promote self-service analytics culture across the organization. 4. IT Support Services & Cybersecurity Manage device provisioning, user access management, cybersecurity practices, and support requests. Lead onboarding/offboarding processes and ensure license management compliance. 5. Digital Transformation & Innovation Initiatives Identify, recommend, and implement emerging technologies like AI, ML, Robotics, and Process Automation to enhance business operations. Drive cost savings and business efficiency by deploying smarter, scalable digital solutions. Lead proof-of-concept projects and innovation pilots in collaboration with departments. 6. Training & Development Build digital and technological capability across the organization. Plan and deliver internal workshops, training sessions, and upskilling programs for adoption of new tools, AI programs, ERP modules, etc. Maintain an active learning roadmap for the IT and business teams to stay ahead of emerging technologies. 7. P&L Responsibility for the IT & Digital Transformation Division Create and manage the divisions annual operating budget. Monitor and control IT and digital transformation costs. Drive revenue or cost-saving initiatives that contribute directly to business profitability. Justify ROI on major IT investments and innovation projects. Qualification Bachelors Degree in Computer Science / IT / Engineering (MBA preferred) Certifications preferred: PMP, ITIL, Cloud (AWS/Azure/GCP), Tableau, AI/ML certifications Experience 8 to 15 years in IT, Digital Transformation, ERP, SaaS Management Proven leadership managing multi-functional IT teams and budgets Skills ERP management, SaaS tools, IoT basics, Tableau, SQL basics, project management, vendor management, cybersecurity fundamentals Strategic thinking, P&L ownership, innovation mindset, excellent communication Key KPIs: KPI: Target System Uptime % : More than 99% Ticket Resolution Turnaround Time: Less than 48 hours average Digital Cost Optimization: Achieve More than or equal 10% cost savings per year Adoption Rate of New Tech (AI/Automation): Successful rollout of at least 2 innovations annually
Posted 3 months ago
0.0 years
1 - 2 Lacs
mumbai
Work from Office
Role & responsibilities After getting trained on our ERP software and implementing it at client sites and remotely Understand and document client business processes and requirements Map client needs to ERP functionalities and configure modules accordingly Install, configure, and set up ERP modules Train end users on modules of the ERP in terms of using it. Support clients during go-live and post-implementation phases Troubleshoot and resolve functional issues, coordinating with internal technical teams when needed Maintain detailed documentation of configurations, processes, training, and client feedback Travel extensively to client sites across India and abroad for implementation, training, and support Note: This is a very travel intensive role needing to travel across India and abroad (if need be) to customer sites to implement our ERP software. It provides foundational experience in ERP systems a critical area in enterprise software used by companies worldwide. Preferred candidate profile Fresh graduates with a basic understanding of accountancy. Willingness to travel across India throughout the year (mandatory) Excellent communication and interpersonal skills Quick learners with interest in ERP, software, and business operations Basic understanding of accounting, inventory, or operations Strong problem-solving skills and a client-focused mindset Ability to work independently and professionally at customer sites Note: Comprehensive training will be provided on our ERP software.
Posted Date not available
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
64580 Jobs | Dublin
Wipro
25801 Jobs | Bengaluru
Accenture in India
21267 Jobs | Dublin 2
EY
19320 Jobs | London
Uplers
13908 Jobs | Ahmedabad
Bajaj Finserv
13382 Jobs |
IBM
13114 Jobs | Armonk
Accenture services Pvt Ltd
12227 Jobs |
Amazon
12149 Jobs | Seattle,WA
Oracle
11546 Jobs | Redwood City