Sport Advisor Workshop

Role Overview: As a member of Decathlon, you will play a crucial role in delivering a WOW customer experience and creating a WOW store experience. Your passion for sports and dedication to helping others discover and pursue their favorite sport will make you a valuable asset to the team. Key Responsibilities: - Deliver a WOW Customer Experience: - Greet, smile, and engage with customers to understand their needs. - Promote sports by engaging customers through sports communities and inspiring them to join. - Recommend the right products and services based on customer needs and encourage participation in Decathlon events or local sports activities. - Ensure customer satisfaction by providing relevant services, suggesting complementary products, and maintaining product availability. - Create a smooth checkout experience and update signages for customer convenience. - Create a WOW Store Experience: - Design a layout that is safe, welcoming, and engaging for customers to test all solutions. - Highlight the best omnichannel offers both offline and online, ensuring customers find the entire range of products. - Suggest the best solutions based on customer needs and make all necessary services available. - Showcase the Circular offer and relevant services to enhance the customer experience. Qualifications Required: - You are someone who loves working with people, enjoys making collective decisions, and is passionate about sports. - You are a dedicated sports lover who is enthusiastic about interacting, assisting, and guiding people. - You are eager to learn, adapt, receive feedback, and continuously improve. - Comfortable using digital tools and apps to enhance your work efficiency.,