Job Summary: We are looking for an enthusiastic and customer-oriented Sales Executive to join our retail team. As a Sales Executive at Specsmakers, you will be the face of the brand, assisting customers in selecting the right eyewear, ensuring a great in-store experience, and achieving sales targets. FOLLOE THE CHANNEL Whatsapp channel link : Follow the Sales Job - Specsmaker KA channel only WhatsApp : https://whatsapp.com/channel/0029VbBJxTtGZNCz6HDaE02V Key Responsibilities: Greet and engage customers in a friendly and professional manner Understand customer needs and assist in eyewear selection Explain product features, benefits, pricing, and offers Maintain in-store cleanliness and product display Achieve daily/monthly sales targets and store KPIs Handle billing and customer data entry using POS systems Assist in stock management and inventory checks Provide after-sales support and resolve customer issues Follow company processes and uphold brand standards Requirements: Minimum qualification: Any UG degree & 12th Good communication skills in English and local language Customer-first mindset and positive attitude Willingness to work in shifts, weekends, and holidays as per store schedule Basic computer skills (MS Office, billing software) What We Offer: Competitive salary and performance incentives Training and development opportunities Clear career progression path Employee discounts on eyewear Dynamic work environment in a growing brand
Job Summary: We are looking for an experienced and detail-oriented Statutory Compliance professional with a strong background in la bour law compliance, GMC (Group Medical Coverage), and GPA (Group Personal Accident) insurance processes. The ideal candidate will ensure end-to-end statutory compliance across all applicable labor regulations and be responsible for managing employee insurance additions, deletions, renewals, and coordination with insurance stakeholders. Key Responsibilities: Labour Law Compliance: Ensure 100% compliance with applicable labor laws including but not limited to: The Employees' Provident Fund & Miscellaneous Provisions Act Employees State Insurance (ESI) Act Payment of Gratuity Act Professional Tax, Labour Welfare Fund, Minimum Wages Act, etc. Maintain statutory records, registers, and returns in prescribed formats. File timely returns and ensure accurate remittances under PF, ESI, PT, and other labor-related acts. Handle inspections and audits from labor departments and statutory authorities. Maintain and update Shops & Establishments licenses, factory licenses, and labor contractor records. GMC & GPA Management: Handle GMC and GPA insurance policy administration , including: Addition and deletion of employees and dependents Coordination with HR and payroll for monthly updates Renewal of policies well in advance to ensure continuity Manage relationships with insurance providers, TPAs, and internal stakeholders. Track claims, reimbursements, and support employees during the claims process. Maintain accurate data and documentation for insurance audits and compliance. Vendor & Contractor Compliance: Monitor third-party vendors for statutory compliance (PF, ESI, LWF contributions). Verify monthly compliance documentation and resolve discrepancies. Coordinate with vendors to ensure timely submission of required records. Documentation & Audit Support: Prepare and maintain all compliance registers and records as per legal requirements. Provide support during statutory and internal audits. Prepare monthly/quarterly compliance MIS and submit to management. Stakeholder & Team Coordination: Liaise with HR, Finance, Payroll, Legal, and insurance teams to ensure cohesive compliance efforts. Act as a point of contact for all labor law and insurance compliance-related queries. Ensure policy communication and awareness across employees on relevant statutory and insurance benefits. Key Skills & Competencies: In-depth knowledge of Indian labour laws and statutory compliance Strong understanding of PF, ESI, PT, LWF, and other statutory requirements Hands-on experience in managing GMC and GPA policies Proficient in MS Excel and HRMS/compliance software tools Excellent documentation and coordination skills Strong interpersonal skills with a proactive and detail-oriented approach Ability to work under tight deadlines and manage multiple priorities Qualifications: Bachelors degree in HR, Commerce, or Law (BBA / B.Com / LLB preferred) PG or diploma in labour laws or HR compliance (preferred) 3–7 years of experience in statutory compliance with focus on labor law and employee insurance
Role Overview Were seeking a Creative Lead Brand & Design to serve as the visual and experience guardian of the Specsmakers brand. Youll lead a 3-member in-house design team, manage cross-functional creative needs, and ensure that every customer-facing touchpoint whether its an ad, app screen, or in-store standee is consistent, on-brand, and designed for user delight. You’ll collaborate with marketing, product, performance, social, category, and visual merchandising teams — and play an integral role in driving better creative performance and customer experiences. Key Responsibilities Brand Identity & Visual Consistency Enforce the brand guidelines created by our external agency across all child brands and platforms. - Audit and review all creatives — online and offline — for visual consistency, color systems, typography, and tone of voice. - Ensure brand guidelines are applied uniformly across: - Digital ads (Meta, Google, YouTube) - Social media posts and reels - Website and app design elements - POS systems (interface and physical branding) - In-store banners, danglers, standees, etc. Team Leadership - Manage and mentor a 3-member in-house design team (graphic designers, video editors). - Review and approve all work going out of the design team. - Streamline internal creative processes with clear request pipelines and feedback loops. Cross-Functional Collaboration - Work closely with: - Performance marketing team – to craft high-performing creatives and test variations - Social media team – to support content planning and visual execution - Product and category teams – to support campaigns, packaging, product launches - Visual merchandising team – to align retail assets with digital branding - Product development team (website, app, POS) – to ensure UI elements follow brand style and offer a seamless visual experience Creative Effectiveness & Experience Optimization - Analyze ad creatives and campaign dashboards to identify why certain visuals work and others don’t. - Conduct A/B testing on creative formats, visual hooks, and messaging layouts. - Evaluate user journeys and flows on the website, mobile app, and in-store POS to identify friction points and visual inconsistencies. - Recommend and implement UI/UX design improvements with the product team to enhance customer experience. Hands-on Execution (as needed) - Support design execution for hero campaigns, key visuals, and motion content when required. - Step in to guide quality during high-volume campaigns or new brand launches. Who You Are Experience - 6–10 years in visual design, branding, or creative direction for a consumer-focused brand (retail, D2C, fashion, FMCG, or lifestyle) - Experience owning or implementing brand guidelines across multiple touchpoints - Has collaborated closely with performance, UI/UX, and product teams - Exposure to analyzing ad performance or user behavior (even at a conceptual level) - Prior experience managing or mentoring a design team Skills - Tools: Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), Figma - Strong grasp of visual storytelling, branding, and layout systems - Understanding of basic UX/UI principles and ability to evaluate user flows - Comfort with interpreting creative performance metrics (CTR, engagement rate, etc.) - Basic video editing and animation proficiency Traits - Brand-obsessed with a sharp design eye - Proactive, structured, and deadline-driven - Clear communicator and team collaborator - Equally comfortable with strategy and execution
Area Sales Manager Company: Specsmakers Opticians Pvt Ltd Location: Bangalore/Chennai/Hyderabad About Us: Specsmakers is a leading retail optical store company dedicated to providing high-quality eyewear products and exceptional customer service. With a strong presence in the retail market, we are committed to enhancing the vision and style of our customers through innovative products and personalized experiences. Job Description: We are seeking a dynamic and experienced Area Sales Manager to join our team. The ideal candidate will be responsible for overseeing the sales operations of multiple retail optical stores within a designated area. Key Responsibilities: Manage and supervise the sales team across multiple retail optical stores to achieve sales targets and maximize revenue. Develop and implement sales strategies and action plans to drive business growth and expansion within the assigned area. Train, coach, and motivate sales staff to ensure they have the necessary skills and knowledge to effectively promote products and provide excellent customer service. Conduct regular store visits to monitor performance, assess operational efficiency, and provide feedback and support to store managers and sales associates. Analyze sales data, market trends, and competitor activities to identify opportunities for improvement and develop strategies to stay ahead of the competition. Collaborate with marketing and merchandising teams to plan and execute promotional activities, product launches, and store displays to drive sales and enhance brand visibility. Ensure compliance with company policies, procedures, and standards across all retail stores, including inventory management, pricing, and customer service. Build and maintain strong relationships with key stakeholders, including store managers, staff, customers, and suppliers, to foster a positive working environment and achieve business objectives. Prepare regular reports and presentations on sales performance, market trends, and operational activities to senior management and other relevant stakeholders. Stay updated on industry developments, market dynamics, and customer preferences to anticipate changes and adapt strategies accordingly. Benefits: Competitive salary package Incentives and Bonus Health insurance coverage Opportunities for career growth and development Positive and collaborative work environment If you are a dynamic leader with a passion for driving sales growth and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join us in shaping the future of Specsmakers and revolutionizing the optical retail industry with innovative sales strategies.
ABOUT THE ROLE: The role of an Optometrist at Specsmakers is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. RESPONSIBILITIES: • Perform accurate eye check-ups and vision correction. • To consult customers on choosing the right pair of eyeglasses • To assist customers in providing the right pair of frames and lenses. • To assist customers in selecting and wearing contact lenses. • To perform sales and have the ability to achieve targets at the store. • To handle customer complaints and solve the issues with their vision problem. • To manage the SOP at the stores and to be a part of the store operations. REQUIRED CANDIDATE PROFILE : • Interested in retail and customer facing jobs. • Interested in sales and solving customer issues. • Interested in growing in the organization through achievement in targets and sales. • Should be a team player and willingness to perform under any circumstances. • Should be a hustler and a go better with great positive attitude. • Should be a multitasking person • Should have great communication and presentation skills. • Should be well groomed
Job description Title Optometrist/Sr. Optometrist Reporting to Store Manager Skip Level Area Sales Manager ABOUT SPECSMAKERS: Specsmakers is a leader in crafting stylish, high-quality, eyewear at affordable prices. Specsmakers operates more than 250+ retail locations across Chennai, Bengaluru, Coimbatore, Hyderabad, Erode, Arakkonam, Guntur, Hosur, Kanchipuram, Karur, Karaikudi, Kumbakonam, Madurai, Mangaluru, Mysore, Nagercoil, Nellore, Puducherry, Salem, Thanjavur, Tuticorin, Tumkur, Trichy, Tirunelveli, Tirupur, Tirupati, Vellore, Viluppuram and also expanding into other cities. Specsmakers offers a wide variety of fashionable eyewear with high quality with a focus on reinventing the eyewear shopping experience, exceptional service with an unprecedented level of speed and convenience to make the process of buying glasses fun and enjoyable. ABOUT THE ROLE: The role of an Optometrist at Specsmakers is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. RESPONSIBILITIES: Perform accurate eye check-ups and vision correction. To consult customers on choosing the right pair of eyeglasses To assist customers in providing the right pair of frames and lenses. To assist customers in selecting and wearing contact lenses. To perform sales and have the ability to achieve targets at the store. To handle customer complaints and solve the issues with their vision problem. To manage the SOP at the stores and to be a part of the store operations. REQUIRED CANDIDATE PROFILE : Interested in retail and customer facing jobs. Interested in sales and solving customer issues. Interested in growing in the organization through achievement in targets and sales. Should be a team player and willingness to perform under any circumstances. Should be a hustler and a go better with great positive attitude. Should be a multitasking person Should have great communication and presentation skills. Should be well groomed Interested Candidates can Call or Whatsapp HR Mathavan - 9962845428 Role: OtherIndustry Type: RetailDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate Role & responsibilities Preferred candidate profile
ABOUT THE ROLE: The role of an Optometrist at Specsmakers is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. RESPONSIBILITIES: • Perform accurate eye check-ups and vision correction. • To consult customers on choosing the right pair of eyeglasses • To assist customers in providing the right pair of frames and lenses. • To assist customers in selecting and wearing contact lenses. • To perform sales and have the ability to achieve targets at the store. • To handle customer complaints and solve the issues with their vision problem. • To manage the SOP at the stores and to be a part of the store operations. REQUIRED CANDIDATE PROFILE : • Interested in retail and customer facing jobs. • Interested in sales and solving customer issues. • Interested in growing in the organization through achievement in targets and sales. • Should be a team player and willingness to perform under any circumstances. • Should be a hustler and a go better with great positive attitude. • Should be a multitasking person • Should have great communication and presentation skills. • Should be well groomed
Key Responsibilities: Property Acquisition: Identify and evaluate potential retail property acquisitions that align with the companys strategic goals. Conduct thorough market research and feasibility studies to assess property values and potential returns on investment. Develop and maintain a network of industry contacts, including brokers, property owners, and other key stakeholders. Business Development: Develop and execute strategies to identify and pursue new business opportunities within the retail property sector. Collaborate with internal teams to align acquisition strategies with broader business Create and deliver presentations to senior management and stakeholders to support acquisition proposals and business development plans. Negotiation and Deal Structuring: Negotiate terms and conditions of property acquisitions, including purchase price, lease agreements, and other contractual obligations. Coordinate with legal, financial, and real estate professionals to ensure smooth transaction processes and compliance with regulations. Market Analysis and Strategy: Analyse market trends, consumer behaviour, and competitive landscape to inform acquisition strategies and business development efforts. Develop and implement strategies to maximize property value and return on investment. Project Management: Oversee the acquisition process from initial identification to final purchase or lease agreement. Manage due diligence processes, including inspections, appraisals, and environmental assessments. Reporting and Documentation: Prepare detailed reports and documentation related to property acquisitions, business development activities, and market research. Monitor and report on the performance of acquired properties and provide recommendations for optimization.
Audit Job Description Assists in the examination of financial records to ensure accuracy and compliance with regulations, often focusing on data collection, analysis, and report preparation They work under the guidance of senior auditors to identify risks, Improve internal controls, and ensure the organisation adheres to financial policies. Key Responsibilities: Audit Procedures Report Preparation Compliance Risk Assessment Communication Professional Development Communication Skills Problem-Solving Skills
Role Summary: The Project Manager will be responsible for end-to-end management of new store openings, store renovations, and infrastructure projects across regions. This includes site evaluation, vendor management, cost control, timeline management, quality assurance, and seamless handover for operations. The role demands strong project execution skills, attention to detail, and the ability to work in a fast-paced retail environment. Key Responsibilities: Project Planning and Execution: Manage the complete lifecycle of retail expansion projects. Prepare detailed project plans with timelines, cost estimates, and resource requirements. Liaise with architects, contractors, suppliers, and internal teams to ensure timely completion. Vendor Management: Identify, negotiate with, and onboard contractors and service providers. Ensure adherence to quality standards, safety norms, and timely delivery. Budgeting and Cost Control: Develop project budgets and ensure cost optimization without compromising on quality. Approve purchase orders, bills, and track project expenditures against budgets. Site Inspection and Quality Assurance: Conduct regular site visits to monitor progress, ensure quality, and resolve on-site issues. Ensure the final store setup meets Specsmakers' brand guidelines and standards. Reporting and Documentation: Provide regular project updates to leadership on status, risks, and milestones achieved. Maintain detailed records of project plans, approvals, contracts, and handover documents. Cross-functional Collaboration: Work closely with Retail, Marketing, Visual Merchandising, and Finance teams for successful project delivery. Key Skills & Competencies: Strong project management and organizational skills. Ability to manage multiple projects simultaneously. Excellent negotiation and vendor management skills. Proficiency in MS Office, AutoCAD, MS Project (preferred). Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. High attention to detail and commitment to quality.
Role Summary As a Retail Sales Trainer at Specsmakers, you will be responsible for developing, delivering, and evaluating sales training programs aimed at improving the skills and performance of our front-end retail staff. Your goal is to drive store performance by enhancing customer service standards and sales effectiveness. Key Responsibilities Design and deliver induction and refresher training programs for new and existing retail staff. Conduct in-store coaching and on-the-floor training to ensure real-time performance improvement. Develop training content, manuals, and e-learning modules aligned with sales and customer experience goals. Monitor training effectiveness through post-training evaluations, mystery audits, and store performance metrics. Collaborate with Operations and HR teams to identify skill gaps and training needs. Ensure consistent delivery of brand and product knowledge to all store employees. Promote a customer-first attitude and train teams on up selling, cross-selling, and objection handling techniques. Key Requirements Graduate in any discipline; MBA/PG in Retail Management or related field is a plus. 3 - 6 years of experience in retail sales training, preferably in the optical, fashion, or FMCG sectors. Excellent communication, presentation, and facilitation skills. Strong interpersonal and coaching abilities. Willingness to travel extensively for in-store training across regions. Proficiency in MS Office; experience with Learning Management Systems (LMS) is an added advantage.
About the Role Were looking for a results-driven and analytical marketer to join the Growth team at Specsmakers. This full-time, on-site role in Chennai is suited for someone with at least 5 years of experience in digital marketing someone who has managed monthly ad budgets exceeding 50 lakhs, led full-funnel growth campaigns, and is comfortable collaborating with cross-functional teams and agencies to deliver high-performance outcomes across channels. Key Responsibilities Performance Marketing Leadership • Lead and manage large-scale campaigns across Meta, Google, YouTube, and Display, working closely with agency partners to plan, execute, and scale budgets north of 50 lakhs/month. • Own the media planning calendaraligning business priorities with paid strategy and executing across prospecting, retargeting, and retention funnels. • Drive and oversee rigorous creative testing frameworks, analyze outcomes, and ensure efficient learning loops with agency partners. • Monitor and optimize performance using GA4, Ads Manager dashboards, and third party attribution tools to deliver targeted ROAS. Retention & Lifecycle Marketing • Strategize and deploy lifecycle journeys across Email, WhatsApp, and SMS, optimizing for repeat purchase rates, churn reduction, and customer LTV. • Collaborate with retention vendors (e.g., Klaviyo, LimeChat) to implement automation flows and audience logic across touchpoints. • Integrate insights from behavioral cohorts and campaign metrics to personalize outreach and improve retention KPIs. Data Analysis & Reporting • Create and maintain weekly/monthly performance dashboards using Excel, GA4, and Power BI. • Dive into Shopify analytics, product conversion funnels, and CRM segmentation to uncover insights that drive action. • Translate data into meaningful recommendations for both internal stakeholders and external agency teams. Shopify & SEO Execution • Be highly fluent with Shopifyconfidently manage merchandising, collections, promotional campaigns, landing pages, and app integrations. • Collaborate with internal and agency teams to optimize website UX and implement strong on-page SEO practices. Cross-functional Collaboration • Work closely with product, design, CX, and merchandising teams to ensure marketing efforts are aligned with business goals. • Build strong feedback loops between creative, performance, and CRM campaigns. • Communicate clearly and proactively with founders, senior leaders, and agency partners. What Were Looking For • 5+ years of experience in digital marketing, ideally in a D2C or omnichannel retail brand. • Proven track record managing monthly paid media budgets exceeding 50 lakhs. • Deep expertise in Meta Ads, Google Ads, and GA4 is essential. • Hands-on experience with Shopify CMS and marketing automation tools. • Excellent analytical skills with proficiency in Excel and Power BI. • Strong communication, project management, and stakeholder alignment capabilities. • Ability to lead agency relationships and hold them accountable to performance benchmarks. Bonus Points • Prior experience in eyewear, fashion, or high-velocity retail segments. • Familiarity with cohort-based LTV modeling and attribution frameworks. • Exposure to tools like Airboxr, Google Search Console, and Hotjar for advanced analysis
We are inviting you to build the career together Position open - ASM Cum Optometrist and Optometrist OPTOMETRIST: Perform accurate eye check-ups and vision correction. To consult customers on choosing the right pair of eyeglasses To assist customers in providing the right pair of frames and lenses. To assist customers in selecting and wearing contact lenses. To perform sales and have the ability to achieve targets at the store. To handle customer complaints and solve the issues with their vision problem. To manage the SOP at the stores and to be a part of the store operations. Required Candidate profile Interested in retail and customer facing jobs. Interested in sales and solving customer issues. Interested in growing in the organization through achievement in targets and sales. Should be a team player and willingness to perform under any circumstances. Should be a hustler and a go better with great positive attitude. Should have leadership qualities. Should be a multitasking person Should have great communication and presentation skills. Should be well groomed
We are inviting you to build the career together Position open - ASM Cum Optometrist and Optometrist OPTOMETRIST: Perform accurate eye check-ups and vision correction. To consult customers on choosing the right pair of eyeglasses To assist customers in providing the right pair of frames and lenses. To assist customers in selecting and wearing contact lenses. To perform sales and have the ability to achieve targets at the store. To handle customer complaints and solve the issues with their vision problem. To manage the SOP at the stores and to be a part of the store operations. Required Candidate profile Interested in retail and customer facing jobs. Interested in sales and solving customer issues. Interested in growing in the organization through achievement in targets and sales. Should be a team player and willingness to perform under any circumstances. Should be a hustler and a go better with great positive attitude. Should have leadership qualities. Should be a multitasking person Should have great communication and presentation skills. Should be well groomed
Key Responsibilities: Manage end-to-end recruitment for retail positions across AP & TS. Drive volume hiring for frontline retail roles within set timelines. Plan and execute campus hiring drives for fresh talent acquisition. Represent the organization at job fairs, campus events, and hiring campaigns . Utilise ATS effectively for candidate tracking, status updates, and reporting. Maintain accurate hiring data and generate recruitment dashboards/reports using Excel and Google Sheets . Build and maintain a strong talent pipeline for critical and recurring positions. Collaborate closely with zonal managers, Area managers, and the TA Manager to align hiring needs and priorities. Ensure compliance with recruitment policies and processes. Travel to different locations for recruitment events as required. Requirements: Minimum 3 years of experience in retail hiring (mandatory). Strong experience in volume hiring and campus hiring . Proficiency in ATS , MS Excel , and Google Sheets . Ability to create and maintain recruitment MIS and reports. Strong communication, interpersonal, and networking skills. Ability to work under pressure with tight deadlines. Willingness to travel for recruitment events and store visits. Preferred Skills: Experience in regional/multi-location recruitment . Knowledge of recruitment analytics and hiring metrics. Ability to build strong stakeholder relationships.
Position: Business Analyst The Analyst is responsible for analysing all business metrics and give improvement ideas to the management. The analysis includes Sales analysis, Forecasting, Margin analysis, Cost optimisation, merchandising mix planning, forecasting, demand and supply planning, Inventory optimisation etc.. Responsibilities: 1. Responsible for analysing sales and cost for 250+ retail outlets. Give inputs to Increase sales per store. 2. Cost optimisation projects and analysis. 3. Improve Store level and company level margins. 4. Merchandising mix plan outlet wise depending on type of store. 5. Demand Planning and Supply planning for 3000+ items. 6. Reduce the deliver time for customer. 7. Track KPI and report regularly to stake holder. 8. Ensure the KPI are met by the stakeholder by aiding them with data and ideas to improve their performance. Key Skills: 1. Sales analysis 2. Retail Metrics analysis 3. Forecasting 4. Cost optimisations 5. Retail Merchandising management 6. Ability to see the big picture and think strategically Technical Skills: • MS Office, Expert proficiency in MS Excel. • Knowledge of excel programming and VBA Macros. • Exposure to data analysis tools like SQL, Power Automate, Power BI, Tableau. • Python and R Programming
Role Summary: The Head of Learning & Development will lead the design, execution, and evaluation of all training and development strategies across the organisation. This role is critical in aligning learning programs with business goals, enhancing employee performance, developing leadership pipelines, and fostering a culture of continuous learning. Key Responsibilities: Learning Strategy & Design Develop and implement a company-wide L&D strategy aligned with organisational objectives. Identify skill gaps and develop learning interventions to address them across sales, optometry, retail operations, and support functions. Program Development Lead the design and deployment of functional, behavioural, leadership, and on-boarding training programs. Create scalable and blended learning programs (in-person, virtual, and digital). Oversee content development, internal faculty creation, and vendor partnerships. Leadership Development Design and implement leadership development programs for front line, mid-level, and senior management. Partner with business heads to create career paths and succession plans. Learning Operations Set up and manage learning calendars, learning platforms (LMS), and reporting mechanisms. Monitor training effectiveness using qualitative and quantitative feedback and business impact metrics. Team & Stakeholder Management Lead and mentor the L&D team across regions. Work closely with HRBPs, Zonal Managers, and Department Heads to ensure training relevance and alignment. Key Requirements: Proven experience in leading L&D for a multi-location retail outlets. Strong instructional design knowledge and experience in blended learning. Hands-on experience in LMS (Kredo) and digital learning adoption. Excellent communication, facilitation, and stakeholder management skills. Ability to translate business strategy into actionable learning programs. Passionate about people development and organisational growth. Qualifications: Graduate in any discipline (Masters degree in HR or related field preferred) Certifications in instructional design, behavioural training, or coaching (optional but desirable)
ABOUT THE ROLE: A Store Manager at Specsmakers acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. RESPONSIBILITIES: Ensuring that all customers are given the best in customer service Assisting the customers in selecting eyeglasses and sunglasses Working with the store team in assisting them in achieving the store targets Working along with the team members and the store manager in following the store SOP's Ensuring customer queries are handled and escalated and solved at the store level. Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store. Team up with co-workers to ensure proper customer service. Responsible for achieving the monthly and annual sales targets as planned. Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction. Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times). The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English. Ensure high levels of customer satisfaction through excellent sales service. Greeting customers and find out the needs. Job Benefits & Perks & Sales incentives
Key Responsibilities: Develop, implement, and oversee the end-to-end supply chain strategy, covering procurement, inventory management, warehousing, distribution, and logistics. Monitor and manage stock levels across central warehouses and retail stores to ensure optimum availability and minimise stock outs/overstocking. Build and manage relationships with vendors, suppliers, and logistics partners to ensure timely and cost-efficient procurement and delivery. Drive process improvements in forecasting, demand planning, and supply planning using data-driven insights. Implement strong controls for inventory accuracy, timely replenishment, and effective SKU management across categories. Ensure compliance with quality, safety, and regulatory standards across the supply chain function. Lead cost optimisation initiatives without compromising service levels. Collaborate with cross-functional teams (Retail Operations, Finance, Procurement, and Sales) to align supply chain goals with business needs. Develop and track key supply chain KPIs to monitor efficiency, identify gaps, and implement corrective measures. Lead, mentor, and manage the supply chain & logistics team, fostering a culture of ownership and performance. Desired Candidate Profile: Education: Bachelors degree in Supply Chain Management, Logistics, Operations, or related field (MBA/PG in Supply Chain preferred). Experience: 8-12 years of proven experience in supply chain management, preferably in retail, FMCG, or consumer goods sectors. Strong knowledge of procurement, inventory control, distribution, and vendor management. Excellent analytical, problem-solving, and negotiation skills. Hands-on experience with ERP, inventory management systems, and MS Excel. Strong leadership and people management skills. Ability to work in a fast-paced, dynamic retail environment. Key Skills: Supply Chain Planning & Execution Inventory & Warehouse Management Vendor Development & Negotiation Logistics & Distribution Management Cost Optimization & Process Improvement Data Analysis & Forecasting
Graphic Designer (Fashion Communication) Location: Chennai (Full-time, On-site) Reporting to: Senior Designer / Marketing Head Were hiring a passionate and detail-oriented Graphic Designer who has completed a Fashion Communication degree from NIFT (or equivalent design school). If you're someone who loves visual storytelling, has a strong aesthetic sense, and wants to apply your design skills in a fast-paced retail and D2C brand environment, we want to hear from you. Key Responsibilities Create digital creatives for social media, website banners, WhatsApp campaigns, emailers, and in-store branding. Work closely with the senior designer and marketing team to develop campaign assets for product launches, sales, and new collections. Assist in designing lookbooks, presentations, and visual merchandising collaterals. Support the development of internal communication creatives (HR, franchise, employee engagement, etc.). Ensure visual consistency with brand guidelines across all formats. Be proactive in contributing fresh visual ideas, layout suggestions, and reference styles. What You Need to Have A degree in Fashion Communication (preferably from NIFT). Strong understanding of typography, layout, and composition. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). A good eye for photography, color palettes, and styling. Ability to understand brand tone and apply it across creatives. Eagerness to learn, take feedback positively, and work collaboratively. Bonus Points If You Have Prior internship or freelance experience in fashion/retail/e-commerce brands. Motion graphics or basic video editing skills. Exposure to campaign design, branding, or art direction during college projects.
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