Specialist, Technical Professional Services

Job Description

The Setup and Config specialist is responsible to Analyse current system setup (Account Processing), configure, and verify it on new system based on discussions with clients in close collaboration with the team. This is a full-time position with career growth opportunities and a competitive benefits package. If you want to in financial institutions and businesses worldwide solve complex business challenges every day, this is the right opportunity for you. What you will do Must take complete ownership of setup/configuration for the assigned conversion/implementation. Manages multiple clients and adhere to project timelines. Monitors project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure. Assists management with the planning and design of improvements to business processes. Utilizes system and data to resolve business issues in the most effective manner. Analyse and identifies root cause; providing input to solutions that lead to success of the project. Communicate progress and any potential problems to Project Manager for awareness and/or resolution. Maintain the tools used to ensure the efficiency and effectiveness of the conversion process (system studies, timelines, and questionnaires). Work in late night shift (up to 11 PM IST) to provide overlap with US working hours. Provide post implementation support for 2 weeks. (US shift timing will depend on time zone of client) What you will need to have B.Tech/MCA/MSC (IT/CS)/BCA/BBA 5 to 7 years of experience in IT Industry. Excellent knowledge of Account Processing applications (US) Good understanding of Excel Should have good understanding of activities performed in conversion/implementation of core Banking application. Knowledge of Banking domain. Experienced problem solving and data analysis skills. Excellent verbal and written communication and interpersonal skills What would be great to have Experience supporting Banking Core Conversions. Experience on Account Processing core is a plus. Exposure to Banking and Financial Services industry with a good understanding of Banking Products, Services & Procedures. Understanding of Mainframe. Strong analytical skills, good verbal and written communication skills and the ability to interact professionally with a diverse group. .