Specialist - Package Implementation

Job RoleOracle Field Service Cloud Support Engineer LocationIndia Offshore DescriptionWe are looking for a technofunctional person who has realtime handson functional and technical experience in Oracle Field Service Cloud andor worked with L2 L3 level support Responsibilities include providing Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer QualificationsEducation and Experience BE BTech MCA or equivalent preferred Other qualifications with adequate experience may be considered 3 to 6 years relevant working experience FunctionalTechnical Skills Must have good understanding of the Field Service Cloud version 24C or latest capabilities ImplementationSupport experience on Field Service Cloud modulesFeatures like Capacity Collaboration Core Manage Customer Communication Forecasting Mobility Routing Smart Location etc ImplementationSupport experience on Field Service Cloud Technologies like in Java C Net HTML5 PHP and CSS Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Commerce Cloud Technically good Skills in knockoutjs java script html css nodejs Rest APIs Json Postman