Spanish Caller Expert

You will be working as a Spanish Caller Expert at OnSure Health LLC, a company specializing in a range of healthcare services such as Revenue Cycle Management, Coding, AR & Denials management, and more. Your role will involve making and receiving calls to and from Spanish-speaking clients, addressing inquiries, resolving issues, and providing exceptional customer service. Collaboration with teams for clear communication and coordination is essential to manage patient information and ensure a high-quality experience for all clients. **Key Responsibilities:** - Make and receive calls to and from Spanish-speaking clients - Address inquiries and resolve issues effectively - Provide exceptional customer service - Collaborate with teams for clear communication and coordination - Manage patient information with attention to detail and professionalism **Qualifications Required:** - Fluency in Spanish and English for verbal and written communication - Customer service and call handling skills - Strong problem-solving abilities with attention to detail - Knowledge and experience in the healthcare industry, particularly in AR & Denials Management - Excellent interpersonal and communication skills - Ability to work independently and as part of a team - High school diploma or equivalent; additional qualifications in healthcare or related fields are a plus,