Posted:1 day ago|
Platform:
On-site
Full Time
Provide massage services using props and products tailored to guest needs. Administer body treatments such as scrubs, wraps, and hydrotherapy. Conduct guest assessments before services, inquiring about contraindications (allergies, pregnancy, high blood pressure). Stay updated on the latest massage techniques, modalities, and industry trends. Escort guests to and from treatment rooms, ensuring comfort and relaxation. Prepare workstation and treatment room, including arranging drapes and equipment. Maintain open communication with guests to ensure comfort, safety, and security during treatments. Promote and sell spa and salon services, including retail products related to treatments. Clean, sterilize, and maintain tools, equipment, and treatment rooms after each session. Dispose of trash and dirty linens appropriately and secure supplies at shift's end. Follow time schedules to ensure efficient service throughout the day. Address inappropriate guest behavior by following company protocols for guest conduct. Maintain required skills and licensure as per regional requirements. Report accidents, injuries, and unsafe conditions to management promptly. Complete safety training and certifications as required by the company. Adhere to company policies, maintain a professional appearance, and keep information confidential. Provide exceptional guest service, acknowledging guests and addressing their needs. Communicate clearly and professionally with guests and team members. Develop and maintain positive relationships with other team members. Stand, sit, or walk for long periods; manipulate objects requiring fine motor skills. Lift, carry, and move objects up to 10 lbs without assistance. Perform other reasonable duties as requested by supervisors.
Marriott
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