707 Sop Jobs - Page 10

Candidate can help us to shape the future through world class manufacturing. We"re looking for talented individuals with the skills and vision to build better tomorrow. Join our manufacturing team and work at the cutting edge of engineering impacting entire cities, countries and the shape of things to come. Perform assembly of GIS components according to time studies, SOPs, and HIRA. Flexibility to work across all three shifts (First, Second, Night). Strive to meet production targets through diligent effort. Interpret and understand assembly drawings and BOM. Maintain 5S standards in your work area. Comprehend the arrangement of SF6 gas handling equipment. Foster a quality culture to ensure defect-free assembly output. Optimize resource utilization through effective team coordination. Adhere to basic assembly rules, proper processes, and maintain regular housekeeping. Participate in Lean Manufacturing initiatives, continuous improvement, compliance, corporate governance, and EHS programs. Document and address challenges observed during assembly, perform RCA, and implement CA to prevent recurrence. Troubleshoot and resolve issues in testing failed GIS products. Adhere to discipline while on duty Qualifications, Knowledge/Skills, Experience: Diploma in Electrical or Mechanical Engineering with 1-3 years of experience. Ability to read and understand manufacturing and assembly drawings. Basic knowledge of switchgear and substation components. Strong team player with a positive learning attitude. English Language Candidate must have professional written/verbal/interpersonal communication skills to communicate and interact effectively Environmental Health and Safety (EHS) Knowledge of environmental health and safety regulations and procedures. Lean Manufacturing Basic knowledge of lean principles Must possess strong digital literacy with self-directed learning of applications like Lean, digitalization, Automation, MS office applications and SAP. Candidate willing to work on assembly line.

Join Our Team as an Information Technology-Business Analyst Manager! Position Snapshot Are you a dynamic leader with a passion for technology and business analysis? Do you thrive in a fast-paced and innovative environment? If, yes, we have the perfect opportunity for you! Position: IT Business Analyst Manager – Supply Chain, Global Logistic Location: India IT HUB, Bangalore Company: Nestl Department: IT, Supply Chain Type: Permanent position Other: Full-time work, virtual team working available in a global environment About the Role: As an IT Business Analyst Manager, you will be the bridge between IT and business, ensuring a deep understanding of business needs and translating them into IT solutions. You will lead a team of talented Business Analysts, driving innovation, digital transformation and efficiency through technology. Key Responsibilities: Strategic Leadership: Support the development of technology strategies and roadmaps, ensuring alignment with business goals. Operational Excellence: Analyse, document and test program development, process flows, and specifications. Team Coaching: Motivate and direct virtual teams to find the best solutions that align with business objectives and IT strategy. Stakeholder Engagement: Partner with business, MFRM and IT Product Teams to translate business requirements into IT solutions. Security & Compliance: Ensure security and compliance requirements are considered and embedded in solution design. Vendor Management: Manage vendors service deliveries meet Business requirements and expectations. What We Offer: Innovative Environment: Be part of a team that values creativity and entrepreneurial mindset. Professional Growth: Opportunities for continuous learning and career development. Collaborative Culture: Work with diverse teams across the globe. Impactful Work: Contribute to projects that drive business value through technology. A Day in the Life of ‘IT Business Analyst Manager – Supply Chain, Global Logistic’ You will have an immediate impact on the day one working in the largest Food & Beverage company in the world bringing efficiency to our Business Partners (Markets) and an ongoing impact on contribution to our overall growth. You will collaborate with Nestle Businesses (Markets Business Partners), IT communities, Stakeholders and Vendor Partners to enlighten our Receivers at Brilliant at Basic (RUN-IT supports) to embrace new Operating Model and way of working to motivate team to implement and scale/rollout strategic Big Bets Portfolio, Must Win Battles, prioritized and aligned Business/IT Joint Technology Roadmap (JTR) to contribute to E2E Business Value Chain benefits and jointly drive Digitalization Transformation to improve efficiency and productivity to participate in Joint Technology Roadmap (JTR) planning & design sessions; work with MFRM (Market Function Relationship Manager), Business Partners, Solution Architects, Product Teams and/or Vendors as needed. to be a custodian for the relevant function standards, guidelines, Standard Operation Procedures (SOP) and compliance requirements Senior Stakeholders management Line and people management Vendor management - build good relationships with external vendors to effectively meet business needs to ensure E2E integration components meet and follow proper design, performance and capacity standards (include 3rd Party Warehouse connects) Benefit An attractive and dynamic international working environment with the most talented and engaged IT professionals in their field and working with best-in class technologies. Be yourself @Nestl! Our values are rooted in respect, we champion diversity and inclusion and believe on the power of diversity to build winning teams where everyone can be the best version of themselves. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Great benefits including competitive salary and a comprehensive social benefits package. Hybrid working environment with flexible working scheme, allowing everyone to meet their needs enjoying the advantages of remote work and combining with the amazing Nestl facilities and culture. What will make you successful? Bachelor's degree in business, information systems, or related discipline; M.B.A. preferred. 10+ years of relevant experience in business analysis and with project management experience. Strong experience in Agile/DevOps environments and design thinking methodology. Excellent communication skills, stakeholder management, manage virtual teams experience and ability to work in a global environment. Strong in Business relation partnership experience and vendor management skills. Join us and make a difference! Apply now to become a part of our innovative team.

Job Title: Principal Statistical Programmer Experience: Minimum 12 year of experience as clinical SAS programmer Location: Hyderabad Job Type: Full-Time Professional Summary: The Principal Statistical Programmer is responsible for leading and developing high-quality programming that support sponsors research programs at an expert level. In addition, the Principal Statistical Programmer has an active role in continuous improvement and is expected to act as a leader in the department. Roles and Responsibilities: Follow the department and company standard operating procedures (SOPs), policies, and standards. Provide feedback and update these guidelines as needed. Using SAS, perform SDTM, ADaM, and table, figure, and listing (TFL)programming, quality control (QC) review, and create documentation of programs used in creating statistical outputs. May perform role of Lead Statistical Programmer on studies, portions of studies, or programs. Act as expert in programming and Clinical Data Interchange Standards Consortium (CDISC) deliverables. Understand regulatory agency standards and provide final deliverables in accordance with these standards (i.e., final CDISC deliverables for studies to be included in Food and Drug Administration [FDA] submissions). Collaborate with Lead Biostatisticians and the study team to resolve any study-related questions and ensure that programming outputs represent the statistical analysis plan (SAP) and raw data from external sources and the clinical database. Perform peer review and take accountability for ensuring programming accurately reflects the raw data. Follow current SDTM standards and current ADaM Implementation Guides. Lead studies and/or study-related programming activities. Perform review of the clinical database in regard to visit naming, Clinical Data Acquisition Standards Harmonization (CDASH), and accurate data collection to provide clinical data that is analyzable and meets the needs of the Biostatistics team. Understand timelines and milestones affecting work. Create Biostatistics deliverables that follow the protocol and SAP. Understand and update SAS programs to adapt to various study situations and perform self-review to ensure outputs are as expected. Accurately import external data to be used in TFLs. Reconcile external data and provide findings for non-reconcilable items to the Data Management team. Interact with other staff members to understand and explain SAS programs accurately. Provide technical expertise for internal and external clients and independently bring project solutions to the Biostatistics team and other departments. Analyze existing processes and explore improvement solutions. Develop and lead in intradepartmental or interdepartmental process and quality improvement initiatives. Perform and plan the development, implementation and validation of new process technologies, macros, and applications. Oversee direct reports as assigned. Mentor and train programmers or other team members and/or develop training materials as needed. Other tasks as requested. Educational Qualification: Bachelor's Degree in programming, health-related sciences, or relevant field. Skills: Good to have R programming knowledge and experience. Excellent verbal and written communication skills. Professional attitude and strong interpersonal skills. Ability to work well with a multi-disciplinary team of professionals. Client-focused approach to work. Flexible attitude with respect to work assignments and new learning. Ability to prioritize workload. Superior attention to detail. Understanding of clinical research and the relationship of Data Management in the clinical study process. Proven history of continuous improvement. Successful management or mentoring experience of direct or indirect reports. Strong technical aptitude and ability to adapt to multiple data management platforms. Good computer skills (Microsoft Word, Excel, and Power Point) and ability to understand and adapt to multiple information technology (IT) systems Role & responsibilities Preferred candidate profile

Role & responsibilities Handling internal audit projects independently Develop plans for projects and considering innovative strategies to suit our clients requirements. Use your data analytical skills to work on large datasets of the client for identifying gaps in the processes. Brainstorming to identify innovative ways to solve our client’s issues. Quantify loss that has been suffered by clients because of gaps in the internal processes and identify opportunities to improve business processes and creating value for the client. Drafting reports and Audit Committee decks and attending presentations to brief clients on our insights and recommendations Minimum Qualifications and Mandatory Skills: Qualified CA or SQ Strong Data Analytical Skills Strong skills in preparing PPT decks Verbal and written communication, presentation, and interpersonal skills Well versed with Microsoft tools Workable knowledge of SAP

Principal Accountability To ensure the effective operation of boilers equipment's as per the standard operating procedure. To ensure all the maintenance activities are carried out as per schedule (Standard Operating Procedure). To maintain critical spares. To raise purchase requisitions. To ensure the materials purchased are as per requirement. To reduce maintenance cost. To reduce the boiler breakdown hours. To ensure the effective operation of boilers and its related equipment's throughout the shift. To ensure uninterrupted steam supply at required pressure to the end users. To check and maintain safety equipment's in boiler. To ensure availability of water and fuel to run the shift. To ensure regular lubrication and maintenance of boiler equipment's. To record all abnormality in operation parameters and equipment's. To coordinate with the end users regarding their steam requirement and availability of steam.

Our client is Jr CS - With leading Construction Equipment's OEM - Pune Job Responsibilities : Support CS for Compliance of Companies Act, FEMA and laws applicable to the company. Support CS in Undertaking PAN India compliances including compliance of applicable Central/ state/municipal laws. Support CS in compliances of all laws applicable to the company. Coordination with Secretarial/Internal and Statutory auditors from time to time and ensuring on time closure of relevant audits. Keeping up to date with any regulatory or statutory changes. Support in Preparation of SOPs and policies for improvement of Corporate Governance and policies of internal matters. Vetting of legal agreements/documents and provide necessary inputs. Identify key risk areas and advise on mitigation plan Total Experience: Current Ctc (Fixed + Variables) : Expected Salary : Notice Period: Reason to job change : Education along with Passing Year : Family Details: Key Responsibility : Interested candidates can mail there cv at soniya.amormc@gmail.com

Job Summary We are seeking an associate for the Quality team responsible for conducting sampling and analysis of packaging and raw material samples. The role involves ensuring accuracy in documentation, adherence to safety procedures, reporting discrepancies, and maintaining lab safety. Roles & Responsibilities • You will be responsible for conducting sampling and analysis of raw material samples as allotted by the group leader. • You will also be responsible for the proper use and care of instruments or equipment as instructed in relevant SOPs (Standard Operating Procedure), including cleaning before and after analysis. • You will adhere to safety precautions and procedures during analysis. • Your responsibilities include placing SOP/STP/reference standards at their designated locations after analysis, and reporting discrepancies or incidents promptly to the Group Leader. • Lab safety, following JSA (Job Safety Analysis), and using proper PPE (Personal Protection Equipment) at the workplace are emphasized. • You will oversee the handling and upkeep of the chemical and solvent store, preparation of Spec-check, catalog, and result entries, as well as maintaining volumetric solutions and reagents. • Your role also includes preparation of out lab testing samples (as required), timely destruction of samples as per SOP and any additional responsibilities assigned by the Group Leader. Qualification Educational qualification: A Bachelor’s degree in Chemistry, Analytical Chemistry, or a related field Minimum work experience : 2 to 5 years of experience in a laboratory setting, preferably in the pharmaceutical or related industry Skills & attributes: Technical Skills • Proficient in various analytical techniques, including sampling and analysis of raw material samples. • Experience with the operation and maintenance of analytical instruments like HPLC, GC, Potentiometer, Particle Size Analyzer, XRD, ensuring proper use and care as per SOPs. • Competent in LIMS activities related to sample tracking, documentation, and data entry. • Knowledgeable about cGMP, SOPs, and STPs, ensuring accurate documentation and adherence to specifications. • Adheres to safety precautions and procedures during analysis, emphasizing the importance of lab safety, JSA (Job Safety Analysis), and proper use of PPE (Personal Protective Equipment). • Expertise in handling and upkeep of the chemical and solvent store, including the preparation and maintenance of volumetric solutions and reagents. Behavioural Skills • Keen attention to detail in analysis and documentation, ensuring accuracy in all tasks. • Effective communication and collaboration skills for communicating with the Group Leader, reporting discrepancies, incidents, and providing timely updates. • Takes initiative in ensuring the proper use and care of instruments, timely destruction of samples, and other assigned responsibilities. • Demonstrates problem-solving skills in addressing discrepancies, incidents, and ensuring smooth laboratory operations. • Upholds ethical standards, compliance with SOPs, and follows regulatory requirements in all activities. Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Overall Be the accountable Lead for Site Payment Services related queries on Accountabilities assigned studies and point of contact for project teams Proactively and effectively solves customer problems, and accepts responsibility for actions Work closely with Project Leadership, Global Site Contracts, EClinical Business Implementation, Global Clinical Operations, and other internal Site Payment Services team members to obtain additional information required to perform tasks, when applicable Participate as the Lead representative of the Investigator Payment team in study start-up meetings, including payment strategy meetings, to ensure initial funds setup requirements are documented for seamless payment processing Lead and follow-up on audits/inspections • Knowledge of clinical trial pricing/budgeting tools and how to reflect operational changes within the tools • Thorough knowledge of Parexel’s SOPs, Operational Guidelines and Work Instructions procedures Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, and expenses) Skills: Strong interpersonal, verbal, and written communication skills Ability to make decisions and advise other staff even in ambiguous situations Ability to conduct root cause analysis in problem solving and process development. Strong customer focus, ability to interact professionally • Patient, Quality and Client focused approach to work Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail Expert in using MS Excel for spreadsheet analysis Strong proficiency in use of MS Outlook, Teams, PowerPoint, and Word Analytical mind with strong attention to detail Commitment to high quality work and consistent performance Comfortable with working in a decentralized matrix environment and being a conversant team player Delivers standard/typical work deliverables without issues Thoroughly understands fundamentals of CRO industry and how Investigator Payments influence in the organization Knowledge and Experience : 4+ years’ experience is preferred within a Clinical Research Organization; Business; Finance/Accounting; or other comparable experience Education: Advanced to excellent English level for non-native English speakers Minimum Bachelor’s degree or equivalent degree In depth understanding of the set-up and payment process; including ability to analyze agreements Collection of information from all teams/systems/tools wherever needed on a timely and proactive basis Analyze and present data to various stakeholders Trains team members within the Site Payment Services Discover and implement opportunities for process efficiencies End to end Keeps internal and external team members aware of site payment status management of Site and issues Payments (if Accurately authorize study setups before starting payments applicable) Resolve escalated second line helpdesk issues for assigned portfolio Assist in the preparation of project status reports as needed Works with IFA and project team to ensure appropriate funding prior to administering payments Proactively participates in Project Strategy Meetings (PSM), providing input to payment strategy planning for incoming studies Compliance with the Investigator payment timelines as per the contractual terms Resolve payment discrepancies to ensure accurate processing of payments Provide payments reports for assigned projects to customers as requested

We are seeking a suitable candidate for Internal Financial Controls (IFC) role for a well known Listed Company in Manufacturing Industry. Job Location: Mumbai Qualification: Chartered Accountant (CA)/ CA Inter Exp: 4+yrs Job role : Assess, monitor, and enhance the internal financial control systems and procedures. Identify areas of risk, developing control frameworks, and implementing strategies to strengthen financial governance Perform testing and monitoring of controls to assess, including reviewing and validating financial transactions Implement the controls and provide trainings on controls Continuously review and update SOPs and RCMs for changes and underlying processes Create and update dashboards on monthly basis to identify, review and document process gaps Work on automation of controls and dashboards through SAP BI, SQL etc Prepare and present regular reports on the status of internal financial controls Support internal and external audits by providing requested documentation and information related to financial controls Specific skill set Understanding of controls and processes Understanding of SAP (SAP certification) MS Excel and MS PowerPoint Suitable candidates shall email their updated resume in strict confidence across hr11@hectorandstreak.com along with Current CTC, Expected CTC and Notice Period.

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes.

business development - Warehouse PPC/BD-W/1312211 Contract Logistics PPL Head Office Posted On 16 Apr 2025 End Date 31 May 2025 Required Experience 3 - 5 years ShareApply Basic Section No. Of Openings 1 Designation Grade Assistant Manager - M3 Freshers/Experience Experience Employee Bonus One Month Organisational GPCOMP Pon Pure Chemicals Group Company Name Pon Pure Logistics Private Limited Department Contract Logistics Country India State Tamil Nadu Region Chennai Branch PPL Head Office Skills Skill Sales & Marketing Skills Communication skills Customer Data Minimum Qualification Under Graduate CERTIFICATION No data available Working Language English Hindi Tamil About The Role Person should have experience in business development warehousing business and strong customer data base. person able to convert existing customers on a faced manner. Product knowledge and communication skills are essential capable enough to achieve the targets as per the time frame -from the date of joining within three JC business conversion should take place. .

Role & responsibilities : • Undertake preliminary assessment of internal controls framework, examining the design and their current operating effectiveness addressing risks and accomplishing the Companies goals and objectives. • Prepare and/or follow internal controls and compliance work programs. • Review processes to ensure the adequacy of internal controls, processes and policy adherence mechanism. • Complete annual testing and documentation of Internal Controls • Plan and perform and monitor full audit cycle including risk assessment, review operations for efficiency and effectiveness, reliable financial reporting and compliance with the applicable rules and regulations • Conducting periodic Process & System Audit, Operation Audit, Management Audit and Compliance Audit as per the Annual Audit Plan. • Undertake surprise audit/investigations as required by management. • Set up and maintain the Internal Control database, ensure timely execution of controls. • Conduct meetings and Communicate Internal Control issues with relevant stakeholders on the Group Company level • Preparation of accurate and timely reports on financial audit findings, including recommendations for improvement. • Ensure development of Standard Operating Procedures (SOPs) of the Company. • Work collaboratively with operations team to discuss the Audit findings and develop action plans to resolve identified gaps. • Tracking open audit issues for effective implementation on due date as agreed by process owners • Conduct follow up audits to monitor managements observations. • Assessing and ensuring the company’s compliance with applicable laws, regulations and company policies in India. • Engage for continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques, and performance standards. • Participate in ad-hoc internal control-related projects-development of Risk Control Matrix (RCM) • Perform other related duties assigned by the line manager. Example of duties: Plan and execute audit engagements, including data analysis and testing. Review financial statements and supporting documentation. Evaluate internal control systems and ensure adherence to applicable Indian laws. Perform risk assessments and internal control evaluations and detect discrepancies. Internal Audit Executive (FINANCIAL & OPERATIONAL AUDITS) Identify and investigate potentially fraudulent activities or financial irregularities. Prepare and present audit reports to stakeholders and shareholders. Monitor the implementation of audit recommendations and execute remedial actions. Stay updated with the latest industry regulations and best practices in internal auditing. Preferred candidate profile :

What you will do Let’s do this. Let’s change the world. In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. The Associate conducts complaint investigation tasks related to customer feedback records and records with limited information available, as well as records that might not require any investigation. The Associate also determines if complaint investigations require critical issue for further higher level investigation. Evaluates and ensures triaged product complaint records stay in sync with applicable procedures Evaluates and manages customer feedback records to closure Evaluates records that have been determined to be voided and completes the void process Owns records with limited information Completes assigned assessments per applicable procedures Ensures quality of complaint records Drives the complaint process per SOP requirements Owns or handles the review/approval process flow in CDOCS of controlled documents; while adhering to format, content, and style guidelines, considering usability, and ensuring accuracy, consistency, and quality according to templates and style guide Supports management of assigned projects or project tasks to achieve agreed results within time and with encouraged quality, including (but not limited to) proactive written / in person communication, status updates, tracker & tool maintenance What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor’s degree and 0 to 3 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences' experience OR Diploma and 4 to 7 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences' experience Preferred Qualifications: Basic to Intermediate understanding of other tools (e.g. Smartsheet, Veeva) to support the development and management of documents, business/system processes and related data. Knowledge of Microsoft copilot, open AI Chat GPT, and other AI/Large Language Model (LLM) tools. Understanding of key regulations (e.g. EMA, FDA) and ethical guidelines (GxP) governing the Pharmaceutical industry Accurate utilization of process management systems (eg Amgen CDOCS for controlled documents or Amgen Learning Management System LMS) to process materials; creation & distribution of status reports Experience in at least one of the following areasQuality Management, Document Management, Quality Assurance, Learning Management / Learning Management Systems (LMS) Practical experience with and knowledge of MS Office Applications (e.g. Microsoft Word, Excel, Visio) Practical experience with handling projects / multiple projects at the same time Verbal and written communication skills/writing skills Process/business writing skills Technical Learning Skills - ability and willingness to learn new technologies, processes, and methodologies. Active listening skills Critical/problem-solving/logical thinking skills and process oriented Ability to understand and follow processes / process instructions Attention to detail Ability to translate business and key collaborator feedback and requirements into accurate and efficient processes using clear language and format What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary We are seeking a dynamic and experienced Production Shift Chemist in Active Pharmaceutical Ingredient (API) to support the development of robust and cost effective API's by executing scale up batches for all new and existing APIs at GMP Kilo Lab. Roles & Responsibilities You will be responsible for Equipment Operations of Reactors (GL, SS & All Glass), Mobile Receivers & tanks, ANFD, PNF & VTD, Isolators (Reactor Charging, ANFD Discharge, Dispensing/packing, sifter & multimill), Air jet mill, Multimill, Blender & Sifter, Spray dryer, TCU, Vacuum Pumps, AODD Pumps, centrifugal pumps & peristatic pumps, VNS sealing machine, RLAF & dispensing booth, Refrigerators and Deep freezers etc. You will be responsible to Execution of Batches, Equipment product change over & General cleaning of equipment. Batch production record filling as per SOP & as per Good documentation practices. You will be responsible for Filling of Equipment Logs, daily production monitoring records like Temperature, Humidity & RH, weighing balance calibrations, reviewing of house keeping records, Printing Data logger records and Updating status boards etc as per site SOPs. Collection of Records/books, submission of completed BPRs/Records to QA. You will be responsible for In process sample collection from Reactors, ANFD & VTD etc. Raw Material, Solvents handling, material moments & dispensing and maintaining records as per SOP. You will be responsible to reduce the accidents in the plant by following safety principles, install earth rods to remove static electricity from material, Handling different chemicals with appropriate PPE & following SHE Norms. Monitor adherence of behavioral safety of contract persons. You will be responsible to meet the production schedules and reduce breakdowns by planning the equipment for idle condition to prepare for preventive maintenance, issue work order to maintenance to carry on with maintenance, follow up with maintenance on problem rectification. You will be responsible for Handling of Production waste & Detoxification batches execution. Support the engineering team in equipment qualification activities to meet the batch planning. You will be responsible for handling, initiation of deviations, incidents and support for closure of deviation & Incident reports Qualification Educational qualification: B.Sc Chemistry, M.Sc Chemistry & Diploma in Chemical engineering Minimum work experience: 2-6 years of experience in Pharma industry Skills & attributes: Technical Skills Experience on Process of Product Development Knowledge in API chemical Process & equipment. Knowledge of unit operations. Knowledge in Safety, Health and Environment guidelines (SHE) guidelines. Experience in data entry in SAP system. Behavioural Skills Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work collaboratively with own team and cross-functional teams. Additional Information About the Department Integrated Product Development Organisation We integrate our deep science capabilities and cutting-edge technology to develop innovative, accessible and affordable therapies for patients worldwide. We are a science-driven, innovation-focused pharmaceutical company committed to accelerating access to healthcare solutions to patients around the world. We have End to end capabilities in API, Formulations, Clinical, Intellectual Property and Regulatory Affairs. We are serving 55+ markets including USA, Canada, Europe, China, LATAM, ASEAN and all Emerging Markets with innovative and generic products ranging from Active pharmaceutical ingredients (API), Oral formulations, Parenteral (Injectables, Opthalmics) & Other dosages Our product development efforts drive a portfolio of more than 1,000 products Enabled by our robust R&D team consisting of more 200 scientists and functional experts and more than 150 doctorates, we have filed 1,071 patents and also published over 1,000 papers for peer review over the years. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

Walk-in Drive @ Ahmedabad on 18th May'25 (Sunday) for Quality Control Department We are looking for suitable candidates for OSD Quality Control for Ahmedabad location Unit Interview Venue Details: Date: 18th May 25 (Sunday), Time: - 9:00 AM to 1:00 PM Venue : Amneal Pharmaceuticals Pvt. Ltd Survey No. 634,637-641 Village: Rajoda Tal: Bavla Dist: Ahmedabad -Gujarat - 382220 1) REQUIREMENT FOR OSD QUALITY CONTROL DEPARTMENT Total Experience: 02 to 7 years (Pharma experience only) Qualification: B.Sc./ M.Sc/ B. Pharm/ M. Pharm Designation: Officer/ Sr. Officer /Executive/ Sr. Executive Department: Quality Control Desired Profile: Test RM, PM, in-process, finished & stability samples (various dosage forms i.e., tablet, Capsules, oral suspension/ ointment/powder etc) as per SOPs/pharmacopeia Operation of HPLC, GC, UV, FTIR, Dissolution, KF, wet & physical tests Troubleshoot basic issues Ensure ALCOA adherence in shift activities Candidate with good communication & interpersonal skills, computer knowledge, exposure to cGMP and understanding of regulatory requirement will be preferred. Note : Candidate should relevant experience in USFDA regulatory approved pharmaceuticals (Preferred 21 CFR compliant) organization. Kindly carry your updated CV along with copies of CTC proof, Appointment letter, Increment letter, last 3 months salary slips, Bank statement, Education certificates & Marksheets, Aadhar & PAN card and passport size photograph, at the interview venue. Disclaimer: Beware of fake job offers claiming to be from Amneal Pharmaceuticals Pvt. Ltd. or Companies under Amneal Group (collectively referred to as AMNEAL). Amneal neither send job offers from free email services like Gmail, Rediffmail, Yahoo mail, Hotmail, etc. nor charges any fees/security deposit from any job seekers. Amneal will not be responsible to anyone acting on an employment offer not directly made by Amneal. Stay vigilant and report any suspicious activity to Amneal.

Walk in with your CV & Walk out with your Offer Letter** Job Description: The Accounts Receivable Specialist is responsible for managing and processing incoming payments, ensuring accurate cash application, and preparing customer Statements of Account (SOA). Key duties include: Processing and applying payments to customer accounts. Reconciling payment discrepancies and ensuring accuracy in financial records. Preparing and sending customer SOAs and ensuring timely follow-up on overdue invoices. Communicating with customers to resolve any payment issues or discrepancies. Maintaining accurate records of transactions and updating the accounts receivable ledger. Collaborating with internal teams to ensure smooth and efficient cash flow management. The Accounts Payable Specialist is responsible for managing and processing outgoing payments, ensuring accurate cash application, and preparing customer Statements of Account (SOA). Key Responsibilities: Process and verify vendor invoices related to shipping operations Maintain accurate records of accounts payable transactions for all ship liners Reconcile vendor statements(SOA) and resolve discrepancies on day to day basis Ensure timely payments to vendors before overdue, for international remittances Coordinate with invoice team, dispute team and operations teams to match with liner invoices Assist in monthly closing activities related to accounts payable. Maintain updated vendor records and bank details. Work based on SOP. Attend weekly call with ship liners to discuss and solve the queries related to SOA Required Skills & Qualifications: Bachelors degree in Commerce / Accounting or related field 1 - 5 years of relevant experience in accounts payable; experience in the shipping industry preferred Proficient in MS Excel and basic reporting tools Familiarity with vendor payments, SOAs, Disputes, Reconciliation Attention to detail, accuracy, and organizational skills Good communication and coordination skills Prior experience in any shipping company Strong understanding of accounting principles. Proficiency with accounting software and Microsoft Excel. Perks and benefits Annual Bonus Quarterly based Performance Bonus Medical Insurance Paid Leaves Sports Activities Working Days: Mon - Fri Working Hours: 6:30 PM to 3:30 AM.

Skill required: Talent & HR Practice - Learning Delivery Operations Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We are seeking a Learning Practitioner / Learning Manager with extensive experience in learning strategy, transformation, and technology enablement. The ideal candidate will possess deep expertise in learning operations, adult learning principles, and capability-building frameworks and demonstrate a strong consultative approach to design and deliver innovative learning solutions. The candidate should have a good understanding of the end-to-end learning lifecycle not only covering strategy but also learning experience design, learning administration, learning delivery, knowledge management, analytics and reporting etc. to name a few. Candidates with experience in learning transformation, automation, and leveraging emerging technologies like Generative AI and agentic technologies will be highly valued.Act as a Subject Matter Expert in Learning Strategy, Curriculum Design, and Technology.Lead learning transformation projects using digital solutions, automation, and Generative AI to enhance the learner experience.Develop future learning solutions aligned with organizational goals and best practices.Collaborate with teams to integrate learning policies, processes, and systems.Design process documentation (maps, SOPs, presentations) for operational efficiency.Engage with clients and stakeholders to address learning challenges with innovative solutions.Drive continuous improvement by analyzing learning processes and tracking KPIs.Identify automation opportunities and align with LMS and LXP platforms (e.g., CSOD, SAP, Workday).Stay updated on learning trends and integrate best practices into scalable solutions.In Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability.Contribute to learning analytics for data-driven decision-making.Mentor team members to foster a culture of innovation and growth. What are we looking for? Deep understanding of adult learning principles, learning sciences, and their application in modern learning solutions. Strong expertise in learning tools and technologies Experience with process mapping, documentation, and business process management. Proven ability to lead client engagements, solution orals, and provide advisory/consultative support. Global exposure and ability to work across diverse industries, cultures, and time zones. Strong analytical and problem-solving skills with excellent communication and influencing capabilities. Familiarity with Generative AI, automation, and agentic technologies is a plus.Core Competencies: Learning Strategy & Transformation Curriculum Design & Capability Building Learning Technology Enablement Change Management & Process Improvement Client Engagement & Consultative Solutioning Industry Best Practices & Continuous Innovation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The DIS COE(Center of Excellence) team plays a crucial role in establishing solution foundation principles to ensure strong delivery(sales operations) outcomes; create & implement mobilization SOP for seamless launch experience for new deals. Accomplished through the alignment of sales strategy with client and delivery teams, crafting of engagement strategies, providing capability support via sales messaging, coaching and quality compliance leadership to ensure noiseless transitions and delivery operations. The DIS COE team is also responsible for developing and deploying governance playbooks to evolve operational maturity of DIS deals to reach the auto pilot stage. The Performance, Risk and Quality Senior Analyst plays a vital role in performance management of our agents through deployment of the standardized Quality Sales Compliance framework, customizing the framework and best practices to fit the individual program requirements & specific client needs. The person filling this role must have a balance of inside sales experience, quality auditing, critical thinking, sales coaching, and client interaction and collaboration skills.The person filling this role must have a balance of inside sales experience, quality auditing, critical thinking, sales coaching, and client interaction and collaboration skills. What are we looking for? Interaction Assessment and Scorecarding?Develop or evolve appropriate scorecards relative to the sales motion, interaction composition, client compliance and other related measures?Develop, deploy and oversee the ongoing assessment, evaluation, analysis and coaching of Agent PerformanceInteraction CalibrationStructure internal and external (with client) interaction calibration methods, specific to each program to agree upon:?What good sounds like?Interaction decomposition?Assessment scoring rubric and values?Facilitate group and other forum discussions to aid in continued alignment and to allow agents to benefit from hearing feedback for themselves and others?Extremely good verbal & written communications and presentation skills?Ability to observe, analyze and give constructive feedback?Analytical / Quantitative skills?Effective problem-solving skills?Ability to prioritize, meet deadlines and work under pressure in an unstructured environment?Good interpersonal and collaboration skills?High level of maturity to handle people including but not limited to clients, stakeholders, peers etc. Roles and Responsibilities: Agent Performance Management?Define agent evaluation frameworks and methods for performance and quality?Enable our quality leads, sales coaches, and other agent performance roles on client programs?Reviews the TNI's for training interventions and performance managementAgent Performance Enablement?Collaborate with Sales Messaging team to understand and align assessment methods, interaction sequences and cadence?Ensure QA systems (Accenture's or client's) are configured optimally to gather and report on interaction recordings, transcriptions, scorecarding and coaching feedback Qualifications Any Graduation

Skill required: Talent & HR Practice - Reward Strategies Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Benefits - Human Resource postgraduates/graduates with relevant consulting, solutions, and delivery experience with a sound knowledge of end-to-end US and Canada Benefits (Health & Medical plans, Retirement benefits, Life Insurance & Benefit Reimbursements) should have capability in working with ambiguity.Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior US/Canada Benefits Consulting and Solutioning experience in the BPO Industry with driving transformation / projects experience / Robotic implementation experience will be preferred. Should be open to work in different time zones as per the business requirement.Advise clients on benefits organization design and target operating model.Lead benefits transformation and process reengineering to improve efficiency and reduce costs.Provide expertise during global design and localization workshops.Contribute best practices in managing local processes.Drive and compile process design with a focus on operational efficiency.Support benefits system enablement and identify automation opportunities.Provide input on service delivery components for policy harmonization.Participate in global design authority discussions and provide service delivery input.Test end-to-end processes for system and process familiarization in SOP creation.Lead SOP creation and collaborate with SMEs to document processes and localization needs.Lead training and service rehearsal activities; train BPO process SMEs.Monitor training and service rehearsal progress, helping the transition team address gaps.Drive continuous process improvement and track KPIs.Develop and test Analytics opportunities to create client business value.Coach PMEs and BPO teams.Design customized benefits solutions and lead client workshops.Work with multiple 3rd party vendors/suppliers/carriers.Familiar with regulatory reporting, laws, and country legislation.Create end-to-end benefits outsourcing solutions, leveraging digital tools.Collaborate with transitions and change management teams for smooth process transfers.Program lead and manage Benefits consulting projects, ensuring successful outcomes.Work with global teams to create HRO (Benefits) solutions.Lead Hypercare and governance meetings for respective domains. What are we looking for? Strong customer engagement skills Global exposure know-how of different cultures End to End knowledge of HR function Good analytical and problem-solving skills and ability to handle difficult client interactions Travel readiness and flexibility to work in different time zones Benefits and HR certifications highly preferredCore Competencies: US Benefits Transformation US Benefits Consulting Benefits Technology Consulting Benefits Operations Experience Vendor/Supplier Management Claim Processing Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Operational Excellence skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of full time education Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module (Ambulatory, PB, HB, Willow, Clarity, Caboodle, Orders, Clindoc, Bridges). Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Technical Skill: Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional Attributes:Good Communication Qualifications 15 years of full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : EPIC Systems Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Epic Analyst will provide primary support for their designated application/module(Ambulatory, PB, HB, Willow, Clarity, Caboodle, Orders, Clindoc, Bridges). Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Qualifications 15 years of full time education

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? oThe following skills are required to perform this role- Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong knowledge of content policies, community guidelines, and online safety practices Leadership and Management Skills:oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines. Communication Skills:oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback. Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure. Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements. Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively. Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement. Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security. Roles and Responsibilities: Your role requires the following responsibilities- Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting: Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes. Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy. Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? oThe following skills are required to perform this role- Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong knowledge of content policies, community guidelines, and online safety practices Leadership and Management Skills:oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines. Communication Skills:oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback. Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure. Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements. Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively. Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement. Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security. Roles and Responsibilities: Your role requires the following responsibilities- Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting: Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes. Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy. Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualifications Any Graduation