Job
Description
As a Project Manager at Contiinex, you will play a crucial role in bridging the gap between product development, engineering teams, and client requirements for the seamless customization, deployment, and adoption of AI platforms in complex and regulated healthcare environments. **Key Responsibilities:** - **Customer Alignment & Onboarding** - Collaborate with client stakeholders to define deployment roadmaps for Auditnex and Comnex. - **Solution Delivery & Deployment** - Lead the implementation and configuration of Contiinex AI products on client-managed private cloud infrastructure. - Coordinate with internal engineering teams to customize features based on client workflows. - Ensure compliance with HIPAA and other regulatory standards during delivery processes. - **Project Management** - Own delivery timelines, resource planning, and coordination across multiple client accounts. - Track project milestones, risks, and dependencies using agile or hybrid methodologies. - Maintain detailed documentation and progress dashboards. - **Client Communication & Stakeholder Management** - Act as the primary point of contact for delivery-related discussions with clients. - Translate technical details into clear business communication for executives. - Foster long-term trust and strengthen client relationships through consistent performance. - **Quality & Governance** - Ensure high uptime, performance, and issue resolution through SLAs and governance models. - Oversee UAT, QA, and production rollouts with minimal disruptions to client operations. **Required Qualifications:** - Bachelor's degree in Engineering, Computer Science, or Information Technology. MBA is a plus. - 8+ years of experience in delivery/project/program management in AI/tech-driven product environments. - Strong understanding of HIPAA compliance, data privacy, and healthcare interoperability standards. - Experience with dockers and private cloud environments. - Excellent communication, stakeholder management, and problem-solving skills. **Preferred Qualifications:** - Previous experience deploying AI/ML/NLP or contact center solutions. - PMP, Prince2, or Agile certification. - Experience integrating with EHR/EMR systems or healthcare CRM platforms. - Exposure to the US healthcare regulatory landscape and claims workflows. Contiinex offers you an opportunity to work on cutting-edge AI products that are revolutionizing healthcare delivery. You will thrive in a fast-paced, high-growth environment with a strong culture of innovation. Additionally, you can benefit from flexible work hours and global collaboration opportunities. As a Project Manager at Contiinex, you will play a crucial role in bridging the gap between product development, engineering teams, and client requirements for the seamless customization, deployment, and adoption of AI platforms in complex and regulated healthcare environments. **Key Responsibilities:** - **Customer Alignment & Onboarding** - Collaborate with client stakeholders to define deployment roadmaps for Auditnex and Comnex. - **Solution Delivery & Deployment** - Lead the implementation and configuration of Contiinex AI products on client-managed private cloud infrastructure. - Coordinate with internal engineering teams to customize features based on client workflows. - Ensure compliance with HIPAA and other regulatory standards during delivery processes. - **Project Management** - Own delivery timelines, resource planning, and coordination across multiple client accounts. - Track project milestones, risks, and dependencies using agile or hybrid methodologies. - Maintain detailed documentation and progress dashboards. - **Client Communication & Stakeholder Management** - Act as the primary point of contact for delivery-related discussions with clients. - Translate technical details into clear business communication for executives. - Foster long-term trust and strengthen client relationships through consistent performance. - **Quality & Governance** - Ensure high uptime, performance, and issue resolution through SLAs and governance models. - Oversee UAT, QA, and production rollouts with minimal disruptions to client operations. **Required Qualifications:** - Bachelor's degree in Engineering, Computer Science, or Information Technology. MBA is a plus. - 8+ years of experience in delivery/project/program management in AI/tech-driven product environments. - Strong understanding of HIPAA compliance, data privacy, and healthcare interoperability standards. - Experience with dockers and private cloud environments. - Excellent communication, stakeholder management, and problem-solving skills. **Preferred Qualifications:** - Previous experience deploying AI/ML/NLP or contact center solutions. - PMP, Prince2, or Agile certification. - Experience integrating with EHR/EMR systems or healthcare CRM platforms. - Exposure to the US healthcare regulatory landscape and claims wor