Solution Consultant II

Job Description

Solution Consultant, Workforce Management (Hyderabad) About UKG UKG (Ultimate Kronos Group) is an industry market leader renowned for leveraging cutting-edge technology to revolutionize workforce management . As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team in Hyderabad and contribute to our mission of providing innovative solutions that empower businesses and employees alike. Role Overview As a Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your deep knowledge of workforce management software to implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this impactful role. Key Responsibilities Documentation : Collect, analyze, validate, and document detailed business requirements, translating them into technical specifications for the implementation team. Build and Configuration : Lead the build and configuration of the system, ensuring strict adherence to the original design and client requirements. Provide expert knowledge and advocate for best practices during the Build phase. Testing Support : Provide comprehensive support during the testing phase, including functional testing, integration testing, and User Acceptance Testing (UAT). Best Practices : Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication : Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Travel : Travel up to 25% may be required to meet with clients and support project implementations. Qualifications Education : Bachelor's degree or equivalent in Computer Sciences or a related field. Experience : Overall, 3 to 6 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). 3+ years of relevant experience in implementing Workforce Management software or a similar domain is highly desirable. Experience in implementing WFM modules like Time Keeping and Accruals is a must. Prior experience in supporting functional testing, integration testing, and UAT