Solution Architect, Applied AI

**Job Description:** As a Forward Deployment Engineer, you will be a hands-on senior technical architect on the Applied AI Engineering team at DevRev. Your primary responsibility will be to own the end-to-end design and delivery of AI-driven business transformation projects. You will collaborate closely with pre-sales teams to define technical integration and implementation strategies, ensuring that business requirements are translated into architectural solutions. **Key Responsibilities:** - Work directly with customers, spending 20-40% of your time in customer-facing interactions. - Design and deploy AI agents using the DevRev platform to address real customer challenges. - Integrate AI agents with external platforms such as CRMs, APIs, and databases for seamless workflow automation. - Optimize agent performance by tuning prompts, logic, and configurations for accuracy, reliability, and scalability. - Partner with customers to understand their needs deeply and translate them into technical agent specifications. - Lead live demos, develop rapid proof-of-concepts, and iterate solutions based on customer feedback. - Define project plans, coordinate internal teams, and ensure timely delivery of deployments. - Serve as a trusted technical advisor on AI agent architecture, performance, and long-term scalability. **Qualifications Required:** - 5+ years of experience in software development, AI/ML engineering, or technical consulting. Customer-facing experience is a plus. - Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. - Proficiency in TypeScript/JavaScript, Python, data structures, and algorithms. Knowledge of Go is a plus. - Familiarity with large language models, prompt engineering, frameworks like RAG, function calling, and building evals for agentic AI solutions. - Hands-on experience with AWS, GCP, or Azure, and modern DevOps practices like CI/CD, containers, and observability. - Comfortable integrating systems through APIs, webhooks, and event/data pipelines. - Data-driven mindset using A/B testing, telemetry, and metrics to guide decisions and improvements. - Strong written and verbal communication skills to explain technical concepts to engineers and business stakeholders. - A strong bias for action, customer empathy, and a dedication to problem-solving. (Note: Additional details about the company were not included in the provided job description.),