Software Technical Writer

Advantest

5 - 10 years

0 - 3 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

agile methodology technical writing sdlc stlc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Software Technical writer

Location: Chennai, India

About Us:

Position Overview:

Essential Duties & Responsibilities:

Develop, organize, and maintain high-quality technical documentation, including:
User manuals
API documentation
Installation guides
Release notes
Testing and QA process documentation
Use AI to develop content faster, more easily, and to increase capacity and efficiency.
Write clear, user-centered content for new and updated features, based on feedback, UX research, support data, SME input, and editorial reviews.
Develop and optimize content to improve the performance of AI.
Use data to make informed decisions on content improvements and measure success of experiments/projects.
Build strong relationships across R&D, UX, Marketing, QA, and Support teams.
Maintain and improve problematic content with reference to the style guide.
Establish timelines, delegate tasks, and provide communication for documentation projects.
Participate actively in team discussions, reviews, and planning.
Mentor team members at various skill levels.
Act as a voice of the customer, ensuring documentation enables end-user success.
Create diagrams, workflows, and step-by-step instructions where required.
Maintain version control of documentation in sync with software releases.
Contribute to knowledge base and internal wiki for developers and QA teams.

Requirements, Education & Skills:

Bachelors degree in Computer Science, Information Technology, English, or a related field.
5+ years of experience in technical writing/documentation.
Prior
QA or testing experience (manual or automation).
Strong understanding of
SDLC, STLC, Agile/Scrum methodologies
.
Demonstrated ability to use analytics to prioritize and improve content.
Built and managed a network of SMEs, with strong stakeholder collaboration skills.
Strong writing skills with knowledge of documentation best practices.
Excellent craft leadership, communication skills, and mentoring ability.
Experience in fast-paced environments with changing requirements.
Familiarity with AI, LLMs, vector search, and prompt engineering.
Experience with documentation tools:
Confluence, MadCap Flare, DITA
Markdown, MS Office, Google Docs
Diagramming tools (Visio, Lucidchart, Draw.io)
Knowledge of Docs-as-Code practices and version control (Git).
Technical literacy:
ability to read/understand code, work with Markdown, and analyze data.

Kindly reach out to Deeptha @ deeptha.varadharajan@ptn.advantest.com or call 9092931270

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