Software Engineer, Data Platform

As a Data Platform Software Engineer at Zoom's Customer eXperience (CX) Systems Engineering team, you will play a crucial role in architecting and implementing comprehensive data warehouse solutions. Your expertise in data ingestion processes, API development, and building scalable data platforms will be vital in delivering measurable value to key business stakeholders. The ideal candidate is a highly driven self-starter with a "can-do" attitude. **Responsibilities:** - Architect and implement comprehensive data warehouse solutions adhering to industry best practices and scalability standards. - Design and implement data ingestion processes from multiple sources with advanced techniques to ensure data consistency, reliability, accuracy, and high availability. - Partner with engineers, data scientists, and data analysts to leverage Zoom's CX data platform for designing new applications. - Develop and maintain APIs with appropriate access controls for diverse use cases. - Enhance Zoom's CX Systems Data platforms by recommending upgrades, managing data-driven applications, and services. **Key Qualifications:** - 6+ years of hands-on experience in software development. - Proficiency in Python and at least one compiled language (Java, C++, Go, etc). - Strong experience with building and deploying end-to-end data products focusing on authentication protocols, security best practices, and scalability. - Familiarity with AWS and distributed architectures. - Experience with Snowflake, Airflow, and Data Engineering Pipelines. - Expertise in API architecture and development (REST, GraphQL, etc). - Experience with building CI/CD pipelines, containerization technologies (Docker and Kubernetes), and automated software testing. - Experience with modern web frameworks such as Django, Flask, FastAPI (Python) or Spring Boot (Java). - Experience with authentication and authorization protocols (OAuth, JWT, SAML, etc). - Experience with frontend frameworks such as React, Vue.js, or Angular for building web applications. **Nice To Have:** - Experience with MLOps workflows for deploying and scaling ML models. - Familiarity with big data technologies such as Hadoop, Spark, or NoSQL databases. - Familiarity with UI Javascript frameworks and building web applications. - Familiarity with GenAI design patterns (RAG, Agentic AI, LLM automation). At Zoom, we believe in fair hiring practices and empowering our employees. If you require an accommodation during the hiring process, please let us know, as we are here to support you at every step. Join us in helping people stay connected and achieve more together with our innovative collaboration platform.,