Software Asset Manager

Location

Job Title: IT Asset Manager (HAM & SAM)

Job Summary:

We are seeking a detail-oriented and proactive IT Asset Manager to oversee both Hardware Asset Management (HAM) and Software Asset Management (SAM) functions. This role is responsible for the full lifecycle management of IT hardware and software assets, ensuring optimal usage, cost-effectiveness, and compliance with licensing agreements and regulatory requirements.

Key Responsibilities:

Hardware Asset Management (HAM):

• Manage end-to-end hardware asset lifecycle: procurement, deployment, tracking, maintenance, and disposal.
• Maintain accurate inventory of all IT hardware (laptops, desktops, servers, peripherals, etc.).
• Coordinate with procurement, finance, and vendors for asset purchasing and warranty tracking.
• Implement asset tagging, ownership assignment, and location tracking.
• Ensure secure and compliant hardware decommissioning and disposal.

Software Asset Management (SAM):

• Track and manage software licenses, entitlements, and renewals across all business units.
• Ensure compliance with vendor licensing agreements (Microsoft, Adobe, Oracle, etc.).
• Prepare for and support internal or external software audits.
• Monitor usage trends to optimize license allocation and reduce unnecessary spend.
• Collaborate with IT Security for whitelist/blacklist software and license control.

General (HAM + SAM):

• Maintain and continuously improve the IT asset management database (CMDB).
• Develop reports and KPIs to track asset lifecycle, compliance, and cost.
• Work closely with IT, procurement, legal, and finance teams to align on policies and procedures.
• Drive automation and improvements in asset tracking and reporting systems.

Required Skills and Qualifications:

• Bachelor's degree in IT, Business Administration, or related field.
• 6 years of experience in IT Asset Management, with exposure to both hardware and software.
• Familiarity with ITAM/SAM tools (ServiceNow, Snow, etc.).
• Understanding of software licensing models (perpetual, subscription, user/device-based).
• Excellent data analysis, documentation, and reporting skills.