Social Media Marketing Executive

Job Summary

The Social Media & Front Desk Coordinator is a critical, dual-role position responsible for managing the company's public-facing digital presence and ensuring smooth, professional operations at the main office reception area. This role requires a highly organized individual with excellent communication skills, a creative mindset, and proficiency in social media platforms and standard office procedures.

Key Responsibilities

I. Social Media & Digital Marketing (60%)

• Content Creation & Management:
• Develop, design, and write engaging, on-brand content (text, images, short videos) for all corporate social media platforms (e.g., Instagram, Facebook, LinkedIn, X/Twitter).
• Manage and maintain the social media content calendar, scheduling posts to optimize audience reach and engagement.
• Community Engagement & Monitoring:
• Act as the brand's voice online by actively monitoring social channels, responding promptly and professionally to comments, messages, and reviews.
• Identify and flag any urgent customer service issues or potential reputational risks to the relevant department/manager.
• Strategy & Reporting:
• Stay up-to-date with current social media trends, platform updates, and best practices.
• Track and analyze basic social media metrics (engagement, reach, traffic) using platform analytics (e.g., Facebook Insights, Google Analytics) and prepare simple monthly performance reports.
• Assist the Marketing team with basic research for new campaign ideas.
• Digital Assets:
• Perform basic graphic design and photo editing for social media content using tools like Canva, Photoshop, or other simple editing software.

II. Front Desk & Administrative Support (40%)

• Reception and Guest Management:
• Serve as the first point of contact for the company, greeting and welcoming guests, clients, and visitors in a professional and friendly manner.
• Answer, screen, and forward all incoming phone calls and emails to the appropriate person or department efficiently.
• Office Administration:
• Manage and coordinate the company's general office correspondence (mail, couriers, deliveries).
• Maintain a tidy, presentable, and functional reception area and common spaces.
• Manage and track office supplies, placing orders when necessary and ensuring efficient inventory.
• Support and Logistics:
• Assist with the scheduling and coordination of internal meetings, including booking rooms, setting up virtual meeting platforms, and organizing catering.
• Provide general administrative support to various teams, such as data entry, filing, document preparation (using MS Office Suite), and managing shared calendars.

Required Qualifications and Skills

Education & Experience:

• Bachelor Degree
• Diploma in Marketing, Communications, or a related field preferred.
• Minimum [1-2] years of experience in social media management.

Skills & Competencies:

• Customer Service Excellence: A warm, professional, and composed demeanor with exceptional interpersonal skills.
• Digital Fluency: Proven experience managing business accounts on multiple social media platforms e.g., Instagram, LinkedIn, Facebook.
• Technical Proficiency: Expert proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Creative Copywriting: Ability to write clear, concise, and engaging copy suitable for different social media channels.

INTERESTED CANDIDATES MAY PLEASE APPLY WITH UPDATED CV - [email protected] / watsapp.9908123858

Job Types: Full-time, Freelance
Contract length: 6 months

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person