Social Media Executive

Job Title: Client Servicing + Social Media Executive

Location: Kolkata Job Type: Full-time Experience: 1–3 years preferred

About the Role

We’re on the lookout for a proactive, detail-oriented, and people-loving Client Servicing + Social Media Executive to bridge the gap between our clients and creative team. If you're someone who thrives on coordination, loves social media, and enjoys bringing campaigns to life, this role is for you!

Key Responsibilities

Client Coordination:

• Act as the primary point of contact for assigned clients
• Understand and document client requirements, briefs, and expectations
• Maintain strong, ongoing communication with clients to ensure satisfaction

Creative Workflow Management:

• Translate client briefs into actionable tasks for the creative team
• Coordinate with designers, copywriters, and strategists to ensure timely delivery
• Follow up with internal teams to keep projects on track and on deadline

Social Media Management:

• Schedule and publish posts across clients’ social media platforms (Instagram, Facebook, LinkedIn, etc.)
• Ensure timely content uploads and maintain brand consistency
• Monitor engagement, flag urgent responses, and ensure overall platform hygiene

Reporting & Documentation:

• Maintain trackers for content calendars and campaign progress
• Share weekly/monthly performance reports as required
• Keep a pulse on client feedback and route it back to the team effectively

What We’re Looking For

• Strong communication and interpersonal skills
• Solid understanding of social media platforms and their backend tools
• Ability to manage multiple projects and clients simultaneously
• Proactive problem-solver

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person