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FETCH INTERNATIONAL
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SOCIAL MEDIA CUSTOMER EXECUTIVE

SOCIAL MEDIA CUSTOMER EXECUTIVE

FETCH INTERNATIONAL

0 - 4 years

0 Lacs

kozhikode kerala

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

interpersonal skills sales customer service social media excellent communication ecommerce platforms

Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining our team as an E-commerce Social Media Customer Executive where you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service. **Key Responsibilities:** - Respond to customer inquiries and provide product information via chat. - Support customers in making purchases and address any concerns. - Upsell and cross-sell products to increase sales revenue. - Provide replacement support and resolve customer complaints. - Meet sales targets and performance metrics. **Requirements:** - Excellent communication and interpersonal skills. - Proficient in English language (written and spoken). - Ability to work at an office environment. - Strong sales and customer service skills. - Familiarity with e-commerce platforms and social media. If you are a motivated and sales-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity. *Salary:* 10,000 - 13,000 per month *Benefits:* - Opportunity to work with a dynamic and growing e-commerce company. - Flexible office work arrangement. - Performance-based incentives and bonuses. *Working Hours:* - Day shift: 8:30 am - 5:30 pm - Night shift: 5:30 pm - 2:30 am *Language:* English (Required) Arabic (Preferred) *Location:* Kozhikode, Kerala (Preferred) *Shift Availability:* Night Shift (Required) *Work Location:* In person *Job Types:* Full-time, Fresher,

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SOCIAL MEDIA CUSTOMER EXECUTIVE